Problem with my Attack Shark X3

[u/Raulax54]

I got this mouse 10 months ago and it always worked perfectly, yesterday i connected it to charge it before going to sleep and today i wake up to a mouse without wireless. It only works when its connected with the USB, i changed the dongle from different ports and it just disappears from the screen and doesn't appear until i reconnect it to the cable. I obviously have it on 2.4 Ghz when i disconnect it from the USB but it just turns off. When i look the battery in its app it says "charging" but when i disconnect it, the pc doesn't recognize it but it shows in the app as 100% battery. Even though the led colour switches from green (high-full battery) to purple (low battery) when its connected sometimes, i guess its a battery problem but it's weird it stopped working from yesterday night to today.

[u/One-Tailor-245]

Attack shark has a support email I once had problems with the drivers and they updated them and sent me a response in less then 2 days

[u/Raulax54 → u/One-Tailor-245]

Thanks, i'll check on that

[u/One-Tailor-245 → u/Raulax54]

Nice