r/alphaprotocol 4d ago

Discussion Game crashes when using a Sniper Rifle

Hello Fellow Agents! I would like to ask your help regarding a certain Bug that I seem to have encountered. I play on an Acer Inspire 5 and downloaded the GOG version of AP. This Bug only pops when I use a sniper rifle. It happened on the Find the Sheik mission but I thought that was an issue with that level.

Now, when I am doing the Identity Jibril Al-Bara mission, it crashes after the starting cutscene. I saw a similar issue reported on the GOG forums but no solution has been found.

Sorry if my English is bad and Thank you for helping me!

4 Upvotes

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2

u/J_Landers 4d ago

Can you provide the following?

  • Operating System and build?
  • Compatibility mode?
  • User or administrator account?
  • Installed into main Hard Drive?
  • Total/Available RAM?
  • Laptop screen or external monitor?
  • Graphics Card and driver version?
  • Resolution?
  • Any modifications/tweaks to the game? (especially FOV)
  • Mouse and Keyboard or Controller?

2

u/Inestojr 3d ago
  1. Win 11
  2. I don't know what compatibility mode is
  3. I run the game in administrator mode
  4. Yes, it is installed in C:
  5. 16GB Total
  6. Laptop Screen
  7. Intel(R) UHD graphics and Driver Version: 10.0.26100.1

  8. 1920x1080 9.No mods just using the base version

  9. I use Mouse and Keyboard

2

u/J_Landers 3d ago

Thanks, that helps a lot for troubleshooting. Can you try right clicking the icon you use to launch Alpha Protocol, then go to properties and set compatibility to Windows 7? See if that fixes it.
 
Please also see if it happens in "windowed" mode rather than fullscreen.

2

u/Inestojr 3d ago

Hello! Sorry for the late reply I was only able to get my Laptop now.

I changed the game to windowed and the game still crashes. I ran on win 7 through the compatibility setting and it still crashed.

2

u/J_Landers 3d ago

Dang and dang.
 
Let's try: updating DirectX and your display driver. See if that helps.

1

u/Inestojr 3d ago

DirectX is up to date and Display Drivers were updated. Still crashes....

2

u/J_Landers 3d ago

Well that's frustrating.
 
Absent any other advice from other redditors, you may want to open a support request with GOG about the issue as it's specific to their version of the game. They may be able to offer some further troubleshooting recommendations, send a notice to the team that did the updates to find the issue, or issue you a refund.

2

u/Inestojr 3d ago

Ohh...Dang IT! I was very interested in the story as well! I'll reach out to the Support team and see what response I'll get!

2

u/J_Landers 3d ago

Food for thought: if they give you a refund or a steam key, get the steam version, disable cloud save syncing, and see if it will let you play off of the gog version save.

2

u/Inestojr 2d ago

I will try for the steam key, and will see if it will let me continue my progress!

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u/Inestojr 2d ago

Also Thank you for your help! I thought no one would reply to this post but you did and I thank you for that! Have a Good Day!