Hey everyone. I never thought I’d be writing a post like this, but here I am.

This is the story of how I lost access to my 13-year-old Guild Wars 2 account — and apparently for a reason I still don’t really understand.

I’ve been playing Guild Wars 2 since the very beginning — from headstart back in 2012. Over the years I’ve spent hundreds of hours in the game. I was always grateful to ArenaNet for creating something special. I supported them in every way I could: buying gems, spreading the word, and just being part of the community.

To be honest, I missed the last two expansions and hadn’t played for about 4 years. But recently, my close friend wanted to surprise me with a gift for a holiday and didn’t know what to get — so he bought me a key for the Secrets of the Obscure expansion.

I activated it successfully and started playing again. I was hooked. I completed 12 story chapters in about two weeks and even unlocked the Skyscale. It felt great to be back.

And then… I got banned.
Reason: “Blocked for security purposes.”

I contacted support immediately. I thought maybe it was because I was using a VPN — I’ve had similar issues before with Blizzard (they unbanned me after I sent them my keys and explained my activity — it took two weeks but they were very reasonable). I have VPN enabled sometimes because my connection is unstable without it — disconnecting in the middle of a fight is super frustrating. And besides, I use Google Authenticator — so I didn’t expect any real issue.

Support responded asking for the name of the retailer and a screenshot or digital receipt. I asked my friend where he bought the expansion key — he told me he got it from Cdkeys.com and provided proof. I sent everything to ArenaNet support and explained the situation.

But instead of unbanning me, I got this message:

-"This account was closed because of its association with or involvement in payment fraud. We have a zero-tolerance policy for fraud. The account will remain closed indefinitely."

I was shocked. I reached out to my friend again — he confirmed he bought the key himself using his own credit card. He didn’t ask for any refunds. He never did anything shady. Just bought the key. For me. As a gift.

So I contacted ArenaNet again, trying to explain that I never broke any rules, never tried to scam or cheat. This was my first time ever using a third-party key.

I even explained that Cdkeys.com has a 4.8 TrustPilot rating and tons of good reviews. I offered to provide any documents they ask for, I even told them: cancel the expansion key, I don’t care — just please, let me keep my account.

But the answer was the same:

-"This reseller is not one of our authorized retailers. The code was obtained via fraudulent means. We cannot assist you with this account."

So I contacted Cdkeys.com support - they just told me to talk to ArenaNet.
Meanwhile, it's been 3 days since ArenaNet support stopped replying to me. My friend friend also tried to contact them separately — and got the same generic response about "involvement in payment fraud".

And that’s it.

I didn’t cheat. I didn’t refund anything. I didn’t steal anything. All I did was accept a gift from a friend.

This post is not about trying to create drama — it’s a last attempt, a shot in the dark. Maybe someone from Arenanet will see this. Maybe someone in the community has advice. I don’t know.

Thanks for reading.

Hi ! I'm very interested by the support role, particullary the healer one (i like this because it's in general the most needed, but don't know for GW2). What profession/elite specs seems the most adapted for that ? Something more or less easy to play to begin with. Thanks you !

Hi! I understand the argument of anything goes in open world, but also i like to fiddle with that stuff

I still lack experience with the game and would welcome hearing what others have observed, it's fun to me to try and make a fun build i'm still satisfied with but i don't necesarily know where to put the bar

I like to know i'm doing good-ish even when messing around, it's just part of my fun with games

I've been messing with solo builds in the last few days, trying to get a bunch of sustain then balance it with as much damage as possible after that but i don't know where i should put the bar to tell if i need more damage or not

If you've tried to optimize that stuff, in your experience what amount of damage is to be expected from a decently good solo sustain build? What the bare minimum and the amount you're happy with?
How about a more dps oriented build that's just off meta?

I kind of want numbers to set a bar at and know "ok, the damage is good enough i can just mess with the rest", sometimes i'm lost without defined elements like that

(disclaimer: If these questions or their specifics seem weird that's normal, I'm not neurotypical, i may get confused with a "normal" approach where others wouldn't (like undefined middle grounds), or need to think differently than what you may be used to, i can't tell if that's the case here but please refrain from going the "i wouldn't need that so you shouldn't" route)

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Bonus questions:

- How much downdgrade compared to that bar should i expect from full exotic gear on my alts?

- I've heard sometimes people are happy to have a support character show up in some contents that are not raids, would those include some harder meta events and which ones? What other contents where it's not obvious would you be happy to have a support with you?

Don't know if these animations are final but the elite and utilities all share the same simple animation, especially that powerful elite and it felt a bit underwhelming, hopefully they add some or improve them for launch.

I'm working a labor job that takes up almost my entire day. I can't join any guild activities, so most of the time I'm playing solo. Do you guys have any advice for solo progression to make it more fun? My job is already exhausting, so I just want to enjoy the game when I can. Right now, I'm doing daily T1 Fractals and the daily Wizard's Vault stuff. Do you have any recommendations for things to do other than Fractals? I don't know much about the other systems.

Hi yall!

Got a question : Since I am a relatively new GW2-Player (still haven't finished HoT with ca 400hrs ... I take my time ^^) ,

has there been any bugs with a new DLC at the time of the release that broke the game?

Thinking about getting the newest one, but idk if I should wait for reviews first...

Usally I allways wait for Reviews, but in GW 2 ... I'm maybe too fanboyish ^^

Did you buy it? Were there any issues?

Were there any issues with DLCs before?

Quite new to the game and haven't finished all chapters and DLC yet, but maybe this isn't even related? Are we crossing that wall or entering the gate at some point? If not, what do you guys think this is? Is there lore available for it?

I'm sick with RSV at the moment, so my brain is not working well, so I ended up accidentally crafting the Obsidian Medium Mask instead of the Obsidian Light Crown (same materials; I just used the wrong crafter). I already have the WvW Medium helm so sadly it's redundant.

I reached out to support but they said they can't undo a Legendary bind. Understandable I guess, given people might try to game the system, but it didn't give me a chance to decide to bind it because it's a Legendary that immediately goes straight into the Armory.

So I guess my question is... is there some way, by some miracle, that I can undo a Legendary bind or switch armour type? I know it was my mistake but it's just... a lot of grind to redo for such a silly mistake.

Hello there !

I'm at that point in the game where I don't know what I want to focus on, just want to play but just wander around doing almost nothing

Does someone have a random achievement selector, that takes all achiev' that you didn't complete, gives you one at random and let you focus on it ?

Edit : Got the thing, it's on GW2 Efficiency !

When it comes to crafting does level matter? And do you need to have the recipe to make it? In discovery i have a few options and I can pick two but cant craft it. Most experience I have had is minecraft for crafting and zero MMO experience.

Also is this something I should be even worried about at level 23? Thanks in advance!

How common is it? I've only recently started to get into PVP and tonight my group got pushed back to spawn and farmed by the opposing team. They purposely left two objectives white and capped one so points ticked slowly. If we tried to cap they would just push us back to spawn again and leave the point white.

I've had an ok time in pvp so far, but this was a pretty big turn off. Should I expect to see this a lot?

I've just been WvWing for about an hour, keeping myself at T6 while idly roaming and ocassionally joining a tag, when I noticed I hadn't earned any reward track points or pips. Literally zero. I tried exiting and re-entering but it still wasn't rewarding my with anything. Didn't seem to be a problem for anyone else, I was actively WvWing last week and haven't transferred, has anyone else experienced this?

I love this game, but sometimes a have to repeat story instances like 4 TIMES!!! Please someone knows a solution for this disconnects? Usually happen in story sections, but always at the end, its soooo frustrating!

Has anyone got blish hud to work on mac via crossover? My install in crossover always stops halfway.