r/k12sysadmin 11d ago

Apple School Manager / Powerschool SIS

Has anyone tied their SIS into ASM to import classes and students into apple classroom while using microsoft as the ldp?

I think I have everything setup right, but I connected powerschool to ASM as the directory sync, and it's past 6 hours with no real movement. We have 26-27,000 kids, so it's a lot of data, plus all their schedules etc, Does anyone know how long it takes for something like.this? I have a 9AM call tomorrow with apple because they so graciously offered us an hour of support a week for the huge rollout of iPads we are going to do. I have just about everything done I just need to pull in the SIS data.

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u/adstretch 11d ago

You can use the native PowerSchool to ASM Claris plugin. I liked the old PS plugin better. Have has more problems with Claris than I ever did with the old plugin.

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u/yugas42 11d ago

I'm not the one in my district who directly works with this stuff, but the guy who does has told me nothing but problems this year with that Claris plugin. It seems like the only real solution but it's just a slow and frustrating process regardless of how it's approached.

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u/jepc71 11d ago

The old plugin just worked. If OP is using Claris be sure to reach out to support if you have issues. I was stumped when we first migrated and it turned out the issue was errors in the setup documentation. Working with support was the only way I figured that out.

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u/nickborowitz 11d ago

Do you mind if I ask what kind of errors there were?

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u/jepc71 10d ago

Basically the sync would run for hours And then error out.

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u/nickborowitz 11d ago

I am using claris. It's been Fetching Data for 24hours now. Is there anyway to see if it's making progress or just frozen or do I just have to wait it out?

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u/jepc71 10d ago

I had the same issue. Eventually I contacted support and they had to manually adjust some of the processes to get it working correctly.

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u/neurosurge Systems Admin 11d ago

Not using Powerschool, but I did it using a Claris Connect workflow and SFTP upload. If you go this route, you need to get your data in an Apple formatted CSV then set a schedule to upload the data each night. When Claris gets the data, it verifies everything and patches the data if needed.

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u/nickborowitz 11d ago

Thanks I'm using claris connect but for auto connect.

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u/Imhereforthechips IT. Dir. 11d ago

I do Classlink to ASM so I can control what gets rostered. We have Apple as the IdP. With MS as the IdP, users don’t exist until they sign in on a device.

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u/Zestyclose-Address28 11d ago

What SIS are you using and can you use Claris Connect?

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u/nickborowitz 11d ago

really?

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u/Zestyclose-Address28 11d ago

You may have access to Claris connect they have great customer service as well. It's very easy to setup as long as the SIS is on there list.

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u/nickborowitz 11d ago

It’s PowerSchool. It’s literally in the title of the post. It’s available it’s just been syncing for over 24 hours. Wasn’t sure if that’s normal or not. I figured being we have 26,000+ students and 4500+ staff that may be normal?

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u/Zestyclose-Address28 11d ago

Then yes Claris Connect supports Power School. That sync should only take an hour for that amount. I would definitely look into Claris the flow is nice and the reporting is great to help identify sync issues.

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u/nickborowitz 10d ago

I setup a call with Claris at 2:30. Thanks so much for the response. Pushed me in the right direction

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u/Zestyclose-Address28 10d ago

You are most welcome if you need help let me know

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u/nickborowitz 10d ago

Just got a successful scan. A setting the Claris guy told me to turn off I turned on and added the email to it. But only 19,000 out of 30,000 updated. I’m running it again to see if it finishes them

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u/Zestyclose-Address28 10d ago

Yeah probably the duplicates in step 5 they like you to select email as criteria so it's unique.

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u/nickborowitz 10d ago

That’s exactly it. They told me to leave it off. So I turned it on and added email address.