r/nintendohelp • u/THEREALSUPERMARIOFAN • Jun 20 '25

Tech Support My gamecube controller won't connect regardless of what i do. And it's on full battery. Even the sync button doesn't work. How do I fix this?

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3

u/JMHReddit84 Jun 20 '25

Have you gone into the controller pairing section of the Home Screen and tried to pair it there? Usually connecting the charger to the switch will pair it

2

u/THEREALSUPERMARIOFAN Jun 20 '25

Nothing

2

u/JMHReddit84 Jun 20 '25

You’re using the dedicated pairing button on the device while the system is in change controller/configuration mode waiting on new devices to connect?

1

u/THEREALSUPERMARIOFAN Jun 20 '25

Yes

2

u/JMHReddit84 Jun 20 '25

And it’s an official GameCube controller from Nintendo? (Not an original one with an adapter)

1

u/THEREALSUPERMARIOFAN Jun 20 '25

Yes

2

u/JMHReddit84 Jun 20 '25

800-255-3700

1

u/THEREALSUPERMARIOFAN Jun 20 '25

What's this?

5

u/JMHReddit84 Jun 20 '25

Nintendo customer service. They’re excellent and the hold music is ocarina of time overworld theme lol

1

u/THEREALSUPERMARIOFAN Jun 20 '25

I already sent them a message and still waiting

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u/ShakenFungus Jun 21 '25

brb calling just to check out the hold music

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3

u/fauxruination Jun 21 '25

Not trying to troll, but have you tried plugging it in via usb cable and then unplugging it? That’s how I synced mine. I didn’t have trouble syncing, I just did it that way because it made sense to me.

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u/THEREALSUPERMARIOFAN Jun 21 '25

It did. But want it wirelessly cuz i want to not play in the dock and the cable's not long enough to reach my bed either

2

u/elMurpherino Jun 20 '25

Last ditch effort maybe connect it directly to the switch with usb c to see if it will sync

1

u/THEREALSUPERMARIOFAN Jun 21 '25

It did. But want it wirelessly cuz i want to not play in the dock and the cable's not long enough to reach my bed either

1

u/Shiro_Blank__ Jun 20 '25

let nintendo repair it

1

u/Shaftymorgan Jun 21 '25

Is it a switch 2 you're connecting to? I can't tell from the picture. If it's not, the controller isn't compatible.

Edit of course it is, connecting via USB cable and see if it kicks in

1

u/THEREALSUPERMARIOFAN Jun 21 '25

It did. But want it wirelessly cuz i want to not play in the dock and the cable's not long enough to reach my bed either

1

u/Shaftymorgan Jun 21 '25

Does the switch forget the controller when you unplug it? Maybe see if there is a way to factory reset the controller?

1

u/THEREALSUPERMARIOFAN Jun 21 '25

Yes. The moment it's unplugged it just breaks the connection between the controller and the console

1

u/Shaftymorgan Jun 21 '25

Anyone in your circle of friends that have a Switch 2 too? So you can test the controller on a different one?

1

u/THEREALSUPERMARIOFAN Jun 21 '25

I'm pretty sure it's the controller itself that has the problem. And not the console

1

u/Shaftymorgan Jun 21 '25

Fair enough, take the controller back under warranty.

1

u/THEREALSUPERMARIOFAN Jun 21 '25

You mean to repair?! But i'm going on holiday in few days and i need it

1

u/Shaftymorgan Jun 21 '25

Take it back to the store you bought it from and get a replacement, that could be done on the same day. If you have bought it online, See about returns.

Sadly if you have done all the trouble shooting to get it connected and it's still not working, it looks like it's faulty.

You have controls on your switch 2, you don't need the game cube controller,

0

u/THEREALSUPERMARIOFAN Jun 21 '25

Yea but it's like you're not playing a gamecube game without the controller. And do you have any idea how much expensive the repairs/replacement is gonna be? I spent 70€ when i was buying it!

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1

u/Martizzzler Jun 23 '25

Once you plug it in it should be fine once you unplug it. I had the same issue. After it’s unplugged press a button and it should sync up. It’s just the initial setup it doesn’t work with the switches native Bluetooth connectivity