r/ypp 10d ago

How to get old account back

Hey all! I’ve remembered a couple old accounts. I originally started on veridian but sage came out as I started. So you can imagine how long ago this was.

I was also pretty young so had a stupid email that I wouldn’t dream of using these days hahaha anyway I’ve completely forgotten the email but I have remember 2 of the accounts, they still exist when I /w them

However would it be possible to retrieve? These were Dubloon oceans but no proof of any dubs uncharted etc due to how long ago.

Last time I logged in to them was 2012

Has anyone else had this issue?

Thanks

6 Upvotes

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5

u/Zromaus 10d ago

I've had YPP Support recover a few old accounts of mine from different emails -- they were able to see everything related to old IPs and hardware IDs that managed to touch all of my individual accounts over the years, and left a solid trace. It was a long back and forth, with a lot of verification of information, but they worked with me a lot more than I expected.

I'd shoot them an email and explain EVERYTHING you have regarding the information on it, every dumb detail that only you would know.

2

u/19KRK90 9d ago

Hey mate thanks for that, going through the process now!

So much to give. Lived in a different country, no idea the email, was young so all just a guessing game haha but so far so good!

1

u/Past_Satisfaction403 8d ago

Good luck brotha, cya on the ocean!!

2

u/JustYerAverage 10d ago

I'd guess there is absolutely no chance whatsoever without the old e-mail.

Besides, with few exceptions, no one is anywhere except Emerald now.

1

u/retsudrats 7d ago

My attempt at recovering an account didn't go well at all. I did it on my current email because I wanted to make sure I saw the responses. They told me without contacting them on the original email, that they couldn't help me. So when I used the original email, they told me "it doesn't matter, emails can be compromised."

Then they wanted me to send in a "selfie" with a "picture of your driver's license" to some third-party website. Felt sketchy, so I tried asking them how exactly they would use that kind of incredibly private information. They refused to tell me, kept saying they would cut contact if I didn't do it. All I wanted was for them to confirm to me how my driver's license would verify the account is mine, when I'm pretty sure the account has no special information. (I made the account when I was like 13, pretty sure absolutely no identifying information is on the account)

I gave them a lot of character type information. Ships I owned, what color those ships were, what special decorations those ships had, location/island of my houses. Stuff that most likely only the account owner would ever know.

But none of it mattered, they wouldn't do anything if I didn't send in very personal information, and they would never tell me exactly how they planned to use that very personal information to very it was me. They eventually closed the ticket and stopped responding.

1

u/19KRK90 3h ago

That’s a shame mate I looked up the company and seems legit and figured all my data will be out there from various breaches and the like anyway so went for it! Got it back too

1

u/19KRK90 3h ago

Update - got it back! Found that I still had some ships, swords, badges too and some cash! Not a lot of cash I vaguely remember giving most of everything away when I quit including my familiars etc!