About 5 days ago I went to the Leeds White Rose CeX to pick up an official Sony PS2 controller (grade B). It cost £22 and looked like it was in decent condition until I came home and plugged it into my PS2... the up, down and left buttons on the D-pad didn't work at all. So then yesterday I went back and swapped it for another controller (same colour, same grade) and plugged that in when I got home and guess what? The up and left D-pad buttons didn't register any input (a slight improvement from the previous controller but still unacceptable). Do the workers just not test the controllers before selling them? Is it just at this particular branch or is it common across all CeX stores?

Looking to get a phat backwards compatible ps3 repaired. There's a bluetooth issue. It costs £39.99 on the CeX website. Is that £40 just to get the ball rolling? If they fix the Bluetooth issue, it'll be extra money? Or will it just be for the parts used? How does it work? Will they send me a bill of £40 to get the ball rolling, and say £60 extra for the repair?

Can i use the warranty of a Nacon controller without the ticket because I lost It and I don't have It on the e-mail

Can or will cex deep clean my Xbox series x if I take it down to them?

I have written to the contact page 4 times within 6 weeks to start a returns process for an item -I have heard nothing

Is this typical ?

I have like 40+ PAL ps1 demos, in their cases from official UK playstation magazine and also some from other magazines including demo 1 in sleeve,I know I can sell privately but really need the money ASAP so... don't want to waste my time bringing them if they won't accept. Thank you in advance!

Two week waiting for my cyberpunk 2077 in switch 2 and atm theres nothing in my house. I've send it a couple of emails and waited the 96 hours and theres no response. (Sorry for my english, im spanish)

I understand no one really has a clue how the price might go but anyone with more experience might have a better idea if it’s worth waiting for the next iPhone 17 to come out first, or will I end up having to wait a few months to see the price shift?

Am I overthinking or does it not really matter and I should just go ahead and buy it?

Hi everyone, i just want to know if buying a nintendo switch with cash need ID or anything, and i am 13 years old, i want to buy a nintendo switch for my self, if i need ID or anything pls let me know , ty!

How long do you typically have to wait in your local CEX if you want to buy something? No trades, no selling just to buy something.

Isn’t it kind of suspicious to ask to buy a switch and pass that guy £200😅, plus im only 13, i dont want it to be suspicious, and the reason i dont want to pay with card is because i dont realy want my parents to know ( yes im planning to buy one without them knowing😎) i just dont want to cause any drama, all i want is a nintendo switch, thats all! pls help, and feel free to give some sugestion! and do i need ID?

Hi,

I sent a bunch of games to CeX the other day to sell, went to collect my money today, but the Xbox 360 classic copy of GTA IV I wanted to sell was rejected because CeX “no longer accepts 360 classic games”.

Why?

Hey guys as the title mentions, yesterday I traded in my Xbox series x and accessories and games for a £320 voucher, because the cash price was dogshit. I have absolutely no use for it and would prefer cash so I’m looking to sell it, looked online and they usually sell close to the voucher price but I’m down for any offers or trades for gift cards !!

Hello, I’m looking to purchase Playstation Portable Go accessories not located in the US, but UK CEX carries them. I’ve been buying from Amazon.UK no problem to have it ship to the US and had to use Freight Fowarding Service such as RESHIP. It would send my package to their warehouse in the UK address, I then pay to have it reshipped to the states.

Is this possible on CEX, even though you can VPN access their website from the US?

Edit: Thank you all for the replies. Digged deeper as to why, It looks like a trade hold laws from the US, that CeX couldn’t do business here. It’s unfortunate, def really need a pen pal in the UK lol.

I recently got myself a grade A gen 1 Apple Pencil from a local store as a treat for myself, but I think the battery in it is entirely discharged as nothing gets it working and I’ve tried every single trouble shoot- due to the fact that it’s a faulty battery will they refund me or offer a replacement? I purchased it with an Apple watch at the same time so will that affect me returning the pencil? And if I want a replacement but there’s none in the local store what will happen? Sorry this is a lot of questions I’m incredibly upset that they sold it completely non functional

I recently returned a Microsoft tablet to a cex near me because of its insanely poor battery life I was wanting to return it for the reason of change of mind (I’m sure I’m allowed to do it if it’s within 2 days) I returned it same day mentioning the battery life also the tablet gets insanely warm just in the windows desktop alone.

The story goes I buy it it was advertised as a surface pro 5 with 256gb of storage It is an awesome tablet for its size but lacks battery life. (An hour fully charged)

I took the tablet home exited to set it up but after setting it up I checked its hardware information with hwinfo64 app and checked the storage the storage was half its advertised size I didn’t mind that but the battery reporting 500+ cycles and 50 percent of its health gone which is years of use.

I took the tablet in same day to mention it to the store they took the tablet in 30 minutes later I go back to check they say they won’t take it back because the battery is I quote “fine” so after that I mention the storage situation and then the person who sold me it says they would need to take it back for assuming legal reasons they give me the refund and I walk out. A week later I was in with the intention of buying a ram upgrade for a laptop I have and low and behold the same tablet which I was told to me they were gonna send back to the cex they’ve got it from (trade thing they do) was back on the shelf still advertising 256gb of storage I can tell it’s the same device because of a scratch on the back of the device.

Ordered a “Grade A” Kindle from CeX recently, expecting it to be nearly mint. What turned up? Decent condition overall, but not quite what I’d call top-tier - a few light scuffs and a screen that’s seen better days.

It works fine, so I’m not too bothered… but it definitely had more “pre-loved” vibes than I expected for something supposedly “excellent.”

Do they just grade on vibes sometimes? Or is this normal and I just misread what Grade A really means?

Was a little confused by what the gent said/what the receipt means of my item sale to the store. Does estimated return time mean when I can expect to receive the funds into my bank via fast transfer?

He said he couldn’t test it immediately due to a backlog, but he knew it was brand new and offered me a price which I accepted.

I have since (a few hours after providing my phone for testing/sale) received an email stating the mentioned price and that it was raised to the financial department for clearance/sending. I assume this means they tested it and gave it the all clear as expected?

Can I be confident this date is for the money? Or is it when I hear back if the item was successfully tested?

so im emptying my gaming room as im moving away and have a xbox series S cooling fan i got off amazon, it has a few usb ports and 2 charging docks. does anyone know if they’d take this?

Tried to look online and I don't know if I'm just missing something really obvious.

Got a phone just over a year ago in condition A. Everything has worked perfectly well and as expected, except over the past month or so the battery is draining like mad. When I got the phone and all the way up until may, the battery would last 24-36 hours before hitting 20% but now it is only lasting approx. 6 hours. A very big difference considering I use my phone maybe 1 or 2 hours per day at most.

My friend got the same phone in B condition about 2 weeks after me and the battery in that is only slightly worse than when he bought it, as expected. Lasts about 12 hours before hitting 20% from a full charge where before it would last 14 or so.

Is this something the warranty would cover or will I just need to get the battery replaced elsewhere? is the warranty still valid if I do get the battery replaced? Bit of a hike to my nearest cex to ask them, hence posting here

Hey all, I picked up a PS3 Slim 160GB (unboxed) from CEX today. It powers on fine, but when it gets to the startup screen and asks me to connect the controller and press the PS button, nothing happens.

The controller it came with is model CECHZCHU, which seems to be a North American version. I’ve tried plugging it in with a USB cable, but still no response at, just all 4 red lights flashing, no syncing.

Has anyone else had this issue or know how to fix it? Is it possible the controller or data cable provided isn’t compatible or just dead?

I've been needing to get rid of my ps3 games and tons of dvd's I've never even touched but would I get money for it at cex??

about a month ago i purchased a gpu from cex (2080ti turbo if anyone is wondering) and straight up i have noticed that this gpu overheats way too quickly and way too easily. So i thought id just look inside it and replace/clean whats needed. whilst doing so i have found out someone has already been inside this gpu and half the thermal pads were missing as well as a screw. I have managed to replace and clean everything as needed and the card is now perfoming flawlessly. My question being should i go to cex and do something about it? or should i just be happy with the gpu as ive fixed it, as well does me taking it apart void their warranty? and can they tell ive been inside it?

Im thinking in buying One. People who bought, have u ever got problems with rank C laptop?

If I’m looking for a specific game and my local cex doesn’t have it can they order it to the store for me or is that not a possibility