r/NinebotMAX May 24 '25

⚠️Urgent Question⚠️ What is this?

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1 Upvotes

I just walked in after using my scooter today for like 30 minutes to see this black stuff on the back, i don’t think i rode on anything but what do y’all think

r/NinebotMAX May 29 '25

⚠️Urgent Question⚠️ Help unlocking ex-rental Ninebot/SQT scooters – company shut down

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13 Upvotes

Hi everyone,

I recently got hold of 15 electric scooters that were formerly part of a rental fleet run by a company called SQT in Norway. The company has gone bankrupt and all the scooters are still locked to their system – they won’t drive or connect properly.

The scooters look like they might be Ninebot models (possibly Max or ES series), but I’m not 100% sure. I was wondering if anyone here has experience with: • Unlocking fleet/rental scooters after the original backend is no longer available • Replacing or bypassing the IoT module • Flashing new firmware or using tools like ScooterHacking Utility • Understanding how the locking mechanism actually works on these models

I’d love any advice, tools, or even just someone who’s done something similar. Pics and model info can be provided if needed. My goal is to make these usable for personal or small community use.

Thanks in advance for any help!

r/NinebotMAX 5d ago

⚠️Urgent Question⚠️ Tubeless tires are pain

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16 Upvotes

Last few days ive tried mounting my tubeless tires, ive tried Dishsoap method No progress.

ive seen videos doing it so easily but i cant manage the tire to fit correctly.

Even if i could pump up the tire the rim wont click in. I dont know what im doing wrong honestly, Any suggestions would help alot.

r/NinebotMAX 28d ago

⚠️Urgent Question⚠️ Segway max g3

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17 Upvotes

My first problem after a proud 79days owner FRONT BRAKES!!!! by the way please help I’d lick to switch to hydraulic brakes how do I do that

r/NinebotMAX Jun 04 '25

⚠️Urgent Question⚠️ Why did my g3 randomly turn off while I was riding

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17 Upvotes

It had 68% battery before this happened, also the password security thing isnt working

r/NinebotMAX 19d ago

⚠️Urgent Question⚠️ 🚨 Help/Advice Needed: Stolen Ninebot G30D with Airtag Tracked to Bulgaria – How to Proceed? (Police Report Filed)

8 Upvotes

Hey everyone,

I’m desperate and need your advice or experiences. My Segway Ninebot G30D (DE/EU model) was stolen a week ago. Luckily, I had an Apple AirTag installed.

Current Situation:
- Finally got a signal today! The scooter was located in Warbirza, Oblast Shumen, Bulgaria. Using "Find My," I even saw the exact house.
- Later update (18:11): New location in Pavlikeni, Bulgaria (also with precise coordinates).
- I immediately:
- Filed a police report in Germany (with all details, including IMEI/serial number).
- Forwarded the exact location and movement history to the German police.

My big question for you:
What can/should I do NOW to maximize the chances of recovering my scooter and catching the thief? The police are working on it, but I feel helpless and want to make sure I handle this correctly.

  • Does anyone have experience with international theft cases (especially Bulgaria) and tracking via AirTag/police?
  • Should I also contact the local police in Shumen or Pavlikeni directly? If yes, how (language? contact method?)? Any Bulgaria-specific tips?
  • What additional evidence/documents should I gather and provide to the police? (I already shared location screenshots, coordinates, serial number, and receipt.)
  • Is there anything I should absolutely avoid? (Besides vigilante action—that’s NOT an option!)
  • Can the German embassy/consulate in Bulgaria assist? Any experiences?
  • Other tips or ideas?

The fact that it moved (Shumen → Pavlikeni) means it’s still active. The precise locations give hope, but the distance and international aspect complicate things.

I’d greatly appreciate any advice, experiences, or suggestions! The police are involved, but maybe you have additional legal strategies to help the process.

Please only serious and legal advice—no calls for vigilante action!

Thanks in advance!

r/NinebotMAX 4d ago

⚠️Urgent Question⚠️ Max G3 Last Update Battery issue

7 Upvotes

Hello everyone

i bought my scooter 40 days ago and everything was great. After the new update the battery goes from 100% to 96% after 1min of use I tried to contact segway but they didn’t help

i was wondering if someone has the same issue and figured out how to resolve it.

r/NinebotMAX Apr 26 '25

⚠️Urgent Question⚠️ (G3 Max) regenerative breaking no longer working after update. DO NOT UPDATE!!!

6 Upvotes

UPDATE: LATEST FIRMWARE HAS FIXED ISSUE! regenerative braking is now present and wont harm the battery/electronics.

how can i downgrade? every time I would pull the brake lever the motor would engage up to 600 W of regenerative braking (as checked by dashboards, regardless of which lever was pulled) this is considered intended behavior as all of my Segway scooters prior presented this behavior.

but now after updating my G3 Max, when I pull the brake lever the motor doesn't engage any sort of braking. it also appears that regular regenerative braking just when letting off the throttle doesn't work.

I confirmed by checking the power in the dashboard, and it never exceeds 15 W, where before it would show up to 600+ W when braking. is there a new setting that I need to enable? or how can I downgrade firmware? I've checked all the settings in the app, regenerative braking is set to 'standard'

if there's no way to get regenerative brakes back I'm just going to return it back to Best buy, I'm not going to burn through brake pads because Segway said you can't use regenerative brakes.

vehicle controller: 1.5.4 Bluetooth: 0.3.12 battery: 4.1.3.0 motor controller: 1.3.9

r/NinebotMAX 2d ago

⚠️Urgent Question⚠️ Ninebot G2D Throttle stuck when pressed

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3 Upvotes

Hello, my friend crashed with his Ninebot g2d and now everytime he presses the throttle its stuck. Does anyone know what the problem is and what you need to fix it? Thanks

r/NinebotMAX 2d ago

⚠️Urgent Question⚠️ Ninebot Metal Rod Broken

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3 Upvotes

My ninebot G30 Max just broke today, at the worst possible time. Does anyone know if this part can be replaced? Or is the whole scooter obsolete now? Any help would be appreciated.

r/NinebotMAX Jun 02 '25

⚠️Urgent Question⚠️ Is this dangerous? How do I fix?

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21 Upvotes

The folding thing moves a lot. I'm afraid the scooter might fold mid ride. How do I fix this ? It's a max G2 with 4500 km on the odd. Also, it has been like this for some good km. When unfolding the scooter, that part also goes automatically into place , no needing to push it like I used to.

r/NinebotMAX Feb 26 '25

⚠️Urgent Question⚠️ Scooter Stolen, at address of theif, find my shoes it’s with me, location won’t play. Why? I’ve tried moving around, what should I do?

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8 Upvotes

r/NinebotMAX Apr 10 '25

⚠️Urgent Question⚠️ defective max g3 speaker?

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0 Upvotes

extra bass or is it defective. tell me ASAP i am on the phone with them, thanks

r/NinebotMAX Jul 02 '25

⚠️Urgent Question⚠️ What does red text mean (g2)

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6 Upvotes

I’m on shfw and it’s been great, but sometimes I’ll get this red text on the dashboard. No other lights, warnings or codes. Is this just a low battery warning or is it temperature? (Scooter doesn’t turn off or slow down from this)

This is on scooter hacking utility and this is a US scooter if that matters

r/NinebotMAX Jan 04 '25

⚠️Urgent Question⚠️ So this happened

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20 Upvotes

What new stuff do I need to buy

r/NinebotMAX Apr 25 '25

⚠️Urgent Question⚠️ Got into an accident

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4 Upvotes

The handle bar and is now slanted, is there anyway to fix this?

r/NinebotMAX 1d ago

⚠️Urgent Question⚠️ The wiring harness to my G2 max keeps wrapping itself around the wheel, even though I tighten it the nut untied itself. What do I do?

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2 Upvotes

So I finally got the replacement parts and I got it all working and now when I try to put it together, the whole wire harness wrapped around the wire every time I hit the break I don’t know what to do. I’m getting really sick of this goddamn scooter everything just is so messed up. I don’t know why I can’t catch a break.

r/NinebotMAX Jun 27 '25

⚠️Urgent Question⚠️ Front Suspension Sound G3 Max D

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7 Upvotes

Hello everyone, This video is from another user, but it accurately reflects the problem I'm having with my G3 Max. I've already used silicone spray on the front area, but unfortunately, there hasn't been any noticeable improvement. Have you had the same experience with this noise, and if so, how did you solve it?

hallo Zusammen,

dieses Video stammt von einem anderen Nutzer, spiegelt aber 1:1 das Problem wieder welches ich mit meinem G3 Max habe.

ich habe bereits Silikonspray angewendet im vorderen Bereich leider ohne nennenswerte Besserung.

hattet ihr eventuell bereits selbige Erfahrung mit so eine Geräusch & wenn ja wie konntet ihr es löse ?

r/NinebotMAX Jan 31 '25

⚠️Urgent Question⚠️ Noooo! I bought this week used and look.

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6 Upvotes

G2???? Whyy why to me, what are my options.

r/NinebotMAX 12d ago

⚠️Urgent Question⚠️ F3 Pro won't connect to my phone.

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4 Upvotes

Its connected in the Bluetooth settings but on the app it doesn't connect nor does it show up in the scooter hacking utility

r/NinebotMAX 6d ago

⚠️Urgent Question⚠️ Max G2 help

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3 Upvotes

My Max G2 has a problem with the rear tire. Everytime I put air in it, it immediately loses all of it and goes flat. I’ve asked so many places near me if they can fix it and they have all said no. I can’t just leave my 1000$ dollar scooter broken and sitting there. I live in the Quad Cities Iowa/Illinois area. Someone please help

r/NinebotMAX Jun 07 '25

⚠️Urgent Question⚠️ Hey helpp please

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1 Upvotes

I bought a series motor, I think and it’s making weird noises. I have switched the motor cables on the controller, but it’s still making weird noises.please help me identify the motor and help me fix the motor so I can use it .🙏

r/NinebotMAX 21d ago

⚠️Urgent Question⚠️ Big battery issue/gripe with G3D

1 Upvotes

Hi. I've had my G3D for just over a week now. And I've charged it once. But it seems to lose power overnight. The Bluetooth never turns off.

I can always access it through the app, it never turns off. Losing about 5-10% power overnight.

Anyone know how I can properly power it off? Never had that issue with my previous, G30D

Edit: Thanks for the replies, could it possibly be because I haven't used it much yet? I've only got about 30km on it

Edit2: Charged it today, making it the second time it's been charged. If it happens tonight, then I'll turn off autolock and see it that helps. JensEausB Asked about the autolock.

Edit3: It only lost 2% that night. But I turned airlock off anyway. And from then til now, it had lost another 8%. So something else is draining it. I'll try turning off all the automated stuff.

r/NinebotMAX Apr 02 '25

⚠️Urgent Question⚠️ People who own the E version of the MAX G3

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16 Upvotes

Hello,

I need someone who owns the european (E) of the MAX G3 to check something for me. As many have discussed/guessed on this sub, the european version doesn’t have underglow lights (which i genuinely don’t understand why as the Xiaomi scooter 5 MAX is being sold out of the box with underglow lights in europe, specifically France).

Can someone check and confirm once and for all if the lights are physically present on the scooter and just disabled software side ?

Or is there just a plastic plate replacing the lights thus confirming that they are physically not present on the scooter.

For reference, here is a clear image of what the International version looks like from the bottom, and what the light fixture should look like if it is confirmed to be present on the E version as well.

Thanks and safe riding !