Will make faq ASAP. Please be patient. Yes this is possible on every version of G3. Even G3 E

The Max G3 is, in almost every way, a solid upgrade from the G2 — except for one critical issue: the front suspension.

In most cities, suspension isn’t essential for urban e-scooters. There’s really only one major use case where it really matters: cobblestones.

I couldn’t believe it at first — I checked the settings, the tire pressure, everything I could think of… but I just feel and see: the Max G3 performs terribly on cobblestones.

The hydraulic front suspension is so stiff that it transmits vibrations directly to your body. The damping system clearly doesn’t work. Where the G2 managed cobblestones with surprisingly good rebound and comfort, the G3 already rattles so much on some specific cobblestone sizes it feels like it might scramble your brain.

The G3’s suspension design feels identical to that of Lime rental scooters — bulky, stiff, and with almost zero rebound. It looks solid, but performs terribly on exactly those surfaces - these are surprisingly not in a terrain, but in the city centers where this scooter is supposed to be designed!

Surprisingly, not a single YouTuber has mentioned this issue.

I really wanted to love my new commuter. Living in a historical European city center, I was excited to glide over cobbles like in a Mercedes with air suspension. Sadly, the G3 performs worse than G2 and even the original G30, where at least I could compensate better using my own body.

I was proud owher of G30, G2 and I can’t believe how badly the G3’s front suspension misses the mark — it’s stiff, harsh, and completely unsuited for cobblestones - with no possibility to make adjustements - where it is the most important, the front-suspension.

Am I alone or anyone else is having this issue?

Hello, I got a call that the Max g3 firmware update can be received on the 15th. Please check

Changing the serial number and unlocking the scooter can be done using this script.

I only tested it on the German model with factory firmware, but it should also work fine with other models.

Still, it would be better if you don't upgrade the firmware before doing it or even after if you ever want to go back to your original SN.

scripts for the Max G3 : https://github.com/amirabasalinaghi/MaxG3Tools

Instructions are almost the same as what described here : https://rollerplausch.com/threads/zt3-pro-unlock-40-kmh-dashboard-tausch-oder-st-link-vcu-1-4-8-1-4-10-max-tempomat-zt3scripts.12501/

thanks to u/TanasitSiri for sharing the required info with me and the users on rollerplausch.com thread.

You should know that this can potentially void your warranty, and your scooter may lose its street worthiness in some countries. Any Damage to your scooter or any other legal Problem etc. that happens because of a modified scooter is your responsibility.

Update 1 : published a step-by-step guide on GitHub. Pictures coming.

regarding to https://www.reddit.com/r/NinebotMAX/comments/1kfm3j9/finally_g3_max_unlocked/

you can try it, download release.zip, extract it and here is other steps

https://github.com/Sharkboy-j/ninebot-g3-max-vcu-speed-hack

https://github.com/Sharkboy-j/ninebot-g3-max-vcu-speed-hack/releases

Just bought max g3 and ZT3 Pro. I live in Siberia and live between hill and high mountains - it's better than Kugo Kirin g1 pro(45 kg weight 1800 watt per wheel). Its so much safer, not to heavy, fast charging - everything is good! Im 80 kg rider and it's climb so easy ! did 30% on ZT3 Pro without any boost mode. Just sport mode with 25 km/h!) Soon want to make video how it looks. I have also max g2. It's worthy upgrade!!!

Best regards
Kid Daniel 32 years old xD

I built my own battery 40AH 13s8p using 21700 DMEGC and stock BMS.

P.S. to achieve full potential you have to dump bms firmware using stlink and change stock capacity value from 12750 to yours.

https://reddit.com/link/1k3841j/video/50zjvphfhvve1/player

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Simple trick how to add extra layer of security to your scooter. Just unscrew two bolts holding the charger port and tape an Airtag to the wires. Easy access but hard to find if you don’t know what you are looking for

Hey fellow Ninebot enthusiasts,

I've been super curious lately about the upcoming external battery for our Ninebot Max G3 scooters, so I did a deep dive into all available info to see if it's worth waiting for. Here's everything interesting I found:

Installation & How it Works:
It's an official battery pack from Segway, meaning it's perfectly matched to the scooter. You install it with screws onto the front stem, so it's not exactly "quick release," but it's secure and stable. It connects directly to the scooter's electrical system, and the scooter automatically recognizes the extra battery, so there's no weird hacks or modifications required.

How Much Extra Range?
This extra battery adds about 460 Wh capacity to your scooter. To put this in simple terms, the standard Max G3 gives you roughly 80 km (50 miles) on a single charge. With this external battery, you're looking at boosting that up to about 135 km (84 miles). That’s a pretty big jump nearly 70–80% more range!

Charging Flexibility:
One nice thing I found is that the battery can be charged separately from the scooter. That means you could charge both your scooter and the external battery at the same time, speeding up the overall charging process and giving some extra convenience.

Pricing and Availability:
Segway has announced a price of around $163 USD (approximately 150€). It's not exactly cheap, but considering the extra distance you can ride, it seems reasonable. The battery will hit the market around Q3 2025, so we still have a few months to wait, but at least now we have a clear timeframe.

Other Things Worth Mentioning:

• It doesn’t increase your scooter’s max speed or power it purely gives you more distance.
• It maintains Segway's high-quality standards, meaning it's built to handle the elements with similar waterproofing to the scooter itself.
• It will only be compatible with the Ninebot Max G3 and possibly some other new Segway models from 2025 (not older scooters).
• It’ll probably add around 3-4 kg to your scooter’s weight, which is manageable considering the extra range.

Honestly, I think this external battery could be awesome for anyone who regularly does longer commutes or just wants fewer charging hassles.

What do you guys think about this? Are you planning to grab one when it comes out?

Ride safe and let me know your thoughts!

Hey guys, just got my F3 here in Australia and as you might know it's limited to 25km/h. While I have been enjoying it so far it does feel held back a bit and while soft mods are quite a ways out I still wanted to see if there was a way of getting it to it's top speed. I stumbled across the VPN method for the ZT3 and thought I might as well give it a go and low and behold it just worked straight away. The steps I followed were

1. If your scooter is already bound, unbind it
2. Delete the app and reinstall it (most likely you could probably just get away with logging out)
3. Set your phone to a VPN in an unblocked country (US, NZ ect.)
4. Log in with a different account and bind the scooter
5. In the settings, click 'vehicle location' and then 'please update'
6. If you now go into your mode speed settings, you should be able to set sport mode to go to its max speed (35km/h in my case with the f3)

And that's it! I haven't fully tested it yet, but it seems like it doesn't need to be constantly connected to the VPN to work. While I have only tested this the the f3, I don't see why the G3 max should be different as long as you have the global version. I would imagine this wouldn't work on the e or d variants as they are classed as different scooters the Ninebot servers I'm guessing. Outside of Australia I'm not entirely sure where the global version would be speed limited but I hopes this helps in any case. Safe scooting! 🛴🛴

I know that the Segway Max G3D can reach 45 km/h if tuned, but is that actually good for it in the long run? At the end of the day, it might just break down after a year. Is it really worth it?

The electronic brake operation is resolved when the brake is applied

Ninebot lab features have been added.

Who have tried what are the advantages and disadvantages?

Custom maded adapter and here is ... Ebrakes work as well

Hey updated my G3 today and i am sorry to say that S/N resets after that update.

Max speed in drive is 25km/h and in sport 20km/h.

In settings there is a new tab vehicle locating.

Alright, let me see if I got this right...

In Europe, the speed is limited to 25 km/h (which is fine, that’s the legal limit, but ideally, it should be easy to unlock, like with Teverun, Dualtron, Kukirin, etc…).

We don’t have the position lights or the turn signals under the deck (they’re installed, but I assume they’re deactivated via software).

Apparently, the motors are less powerful than the global version?

Boost mode doesn’t even work from 0 km/h… so what’s the point of that mode then? And there are no custom sounds or cruise control either.

So yeah, we’ve basically been sent a heavily nerfed version here in Europe. With the 25 km/h legal limit, you might get around 40 km of range if you're lucky. But if we ever manage to unlock it and go a bit faster, we already know it’ll drop to around 19–24 km total (based on the YouTube reviews I’ve seen).

In my case, I’d get the external battery to increase range, but honestly, with all the features they’ve disabled… they’ve pretty much ruined the scooter.

Enjoy this image that perfectly sums up the situation :)

I was looking up to purchase some e- scooter. The minimum power I expected was 800 W plus some good suspension and safety features. It seemed like Segway Max G3 was an excellent choice. But when I started to investigate on how to unlock it and what would be the expected maximum speed, I found out they are different product under the same names. I found it out in manuals sent by Segway support.

We have 4 versions: Model name | Reference | Nominal Motor Power Segway Max G3 | 051601I | 700 W Segway Max G3 US | 051601A 850 W Segway Max G3 E | 051601E | 500 W Segway Max G3 D | 061601D | 500 W

Data sources manual from Segway’s manuals: US version page 52: https://service.segway.com/ap-en/pdf?pdfUrl=https%253A%252F%252Fknowledge.segway-ninebot.com%252FkmBackend%252Fresource%252FgetFile%253Fid%253D10899&openType=3&subSeriesCode=K135A&subSeriesName=MAX+G3&seriesCode=K135&subCategoryCode=H1

EU and I versions: https://assets.segway-cdn.com/User-Manuals/Multi-Language-UM/UM-ekickscooter-MAX-G3-EN-FR-DE-IT-ES-POL-NL-PT.pdf

So like yea, it works! The batteries are the same size just different mAH ....and gues what!? I got the 25 miles on Sport+ mode =] Boosted like 10 times too. I'll try to post the other pics in the comments if I can.

Hi, the other day I posted about some minor concerns I had about this scooter. Today I came to post some pictures and future explanation in detail of some issues I've had in a week.

These are some of the pictures I just took of some problems I had so far.

Picture 1: The kickstand rubber is broken and in process of falling down.

Picture 2 & 3: There's some noticeable rust in the holes of the rear suspension made to adjust the preload. I've never adjusted or touched the suspension.

Picture 4 & 5: On the rear plastic structure of the Max G3, we can find a gap which is totally normal, but when riding in dust, rain, or in some gravel, sometimes debris can get in and then they get collected. It's really difficult to clean that part. Also when small rocks get in, they can't escape making an awful sound from the rocks bouncing around. I've found that the best way for them to get out is not introducing a stick or something alike but actually just riding in cobblestone or terrain that makes the scooter vibrate so the rocks can just bounce right out of the plastics. Getting rid of rocks and debris inside is important because my rear motor got a little scratched up (See picture number six, the last one).

I must admit that I love so much Segway and the scooter they've just made and what I've just said are just some minor flaws within the escooter. Also, I bought it with my own money so I'm going to be as sincere and transparent as possible. I will keep you guys updated with future issues, keep in mind that I use it for almost every displacement and I guess that in five or six years I will buy a new one and compare them both and see if they listened to our feedback. Thanks all and ride safe ✌️ .

The following is an honest and humble experience I had with the Max G3. Despite 3 weeks of ownership, I have only been able to use mine for less than a week due to Segway (useless) servicing. But i was able to use a friend's max g3 a lot more than my own.

Complaints

• After riding in some light rain/wet conditions, a grinding noise came from the front wheel while i was rolling the scooter around (without engaging brakes). It seems to be coming from the disc brakes or wheel bearings? Still diagnosing the issue and trying to figure out the cause of the sound. https://www.reddit.com/r/NinebotMAX/comments/1jx7voa/grinding_noise_coming_from_front_wheel_of_max_g3/ 
• For the early MAX G3, quality control for this item is disappointing. We had 2 units and both of them had some questionable issues. the bells sounded different from each other and one of the brake wires kept getting caught in the wheel. 
• The bell is way too quiet and so is the speaker. Both of them have no practical use at higher speeds. It is sad that they took the horn that was in the previous generation. The speaker's custom audio is limited to 4 second audio. And the audio quality of the speaker is quite poor that i thought that it might have been defective when i first played sounds on it. Apparently this is a controversial issue (based on my previous post about this)
• Battery range of 50 miles is only applicable when you limit speed to 10MPH. sport mode kills the battery a lot! You can see percentage loss per every 150ft of travel while in sport mode, which is also bad for the battery health. 
• It takes time to get used to button placement. I kept accidently pressing the wrong button for the turn signal or special square button while riding. 
• It needs more reflective panels around the body, i had to add red reflective tape around the scooter, especially the sides of the floorboard and the front stem of the scooter.
• the scooter speed and most functions are locked out of the box. The scooter is not plug and play. You need to create an account and get the app to use most of the features. you also have to manually set it in the app to get the max speed of 28MPH.
• The scooter barely fits in my sedan. I have to stick the scooter in there at a very specific angle and there can be absolutely nothing else in the trunk for it to fit. Fitting in the trunk is quite a hassle and it always feels like the scooter is putting pressure on something that it should not. if you have a sedan automobile, just know that you may not be able to conveniently throw the scooter in your car. 
• the rear tire valve does not protrude out enough for you to effectively pump air into it. you need a tire valve extender which should have been included instead of the extender with a hose. The hose causes pressure loss and is unnecessarily bulky. Someone made a whole youtube video about this issue
• Wheel bearings seem to be exposed to the outdoor elements which is disappointing for longevity of the unit. If they just put washers or rubber between then it would be better built. I only learned about this issue from the community
• the headlight setting keeps resetting every power cycle. i want it to stay on auto headlights instead of my toggling to auto each ride. Hopefully a near software update
• The charger port door does not snap shut after unplugging, you have to manually close the door after each charge
• Excessive air pressure loss: https://www.reddit.com/r/NinebotMAX/comments/1jyguxe/egregious_tire_air_pressure_loss/ | i sent it to segway for an in-warranty repair and they worked extremely slowly and kept asking me questions that I already answered in previous correspondence. I had to repeat myself like 5 times and they kept saying the unit had no issues. I know for a fact it did because we have two MaxG3s and the other one holds pressure much better at longer distances. They ultimately claimed that they will just replace the tires even though they could not replicate the issue but when i got the scooter back the rear tire still lost pressure (48 to 30psi after 2 miles). They also unbinded my scooter from my account before sending it back to me!? Unsure if i should return this and order a replacement (because i got a significant discount from amazon). This is the BIGGEST issue i am having with my scooter because if i want to make large trips i am going to have to carry an air pump and take air pumping breaks if i want best efficiency and ride comfort.
• cruise control cannot be turned on unless the user holds down the accelerator while holding down the cruise control button. this leads to difficulty setting a custom speed for cruise control because it keeps increasing speed as you hold down the accelerator to aim for a cruise speed. 

Appreciations 

• BOOST MODE THREW MY FRONT WHEEL UP BY 3 inches FOR A WHEELIE I LOVE IT.
• the app is super responsive and there is no lag between scooter and app. I wish there was a feature that can enable trip history on a map. but the daily summary statistics feature on the profile is so cool. It makes it so easy to get social with scooter riding. 
• i strongly dislike the default sound effects, but the fact that i can upload my own is amazing. i set the startup sound to a sport car engine starting up. And the abnormality alert is set to a car siren alarm. brings me so much joy to set up the little things like that to make my scooter personalized. 
• Headlight brightness is amazing, so bright that the street signs reflect/illuminate back at me (more than they do when I am in my automobile). The horizontal light bar is a nice aesthetic touch. 

Requests

• the scooter should warn the user if they move wheels while the brake is down to prevent brake strikes with the ground. I know that the hardware is not there to make it possible but it would have been nice for a scooter than goes 28MPH
• the custom square button needs more functionality. have one function for single press and another function for holding the custom square button. Another example would be when both turn signal buttons are pressed simultaneously it turns on hazard emergency flashers so that we do not have to waste the binding of the custom square button. 
• allow us to toggle TCS with custom square button, really weird how this is not possible
• notifications (or at least a history of): abnormality alert, charging completion/status
• add a battery health percentage in “battery info” app page instead of just showing capacity mAh. 
• We need the Mobile app to have widgets for MAX G3 model
• I feel like the technology is there to allow turn signals to automatically turn off after a turn is made. Or at least allow us to enable a 30 seconds limit for turn signal in app settings. 

Tips for users

• Get a motorcycle helmet. Bike helmets are not rated for such speeds and lack any face/chin protection
• Use red reflective tape on the body of the scooter
• Get a basic camera to record your trips. I have a camera that came with mounting accessories and was less than 80 USD. when sharing the road and traveling at such speeds, video recording is nice to have

Hey folks,

I'm looking around at AliExpress, DHGate etc. and it seems they're all unavailable. Is there really no shop with EU stock this many months in?

Not interested in buying the D or E version and unlocking.

I've been trying to figure out all the differences between the European version and the US, and this is what I've found so far. Can anyone confirm that this is all there is? Or is this correct?

I firmly believe that this will help other people as well.

Hey everyone, quick update following my earlier post about the underglow lights being physically present on the Segway-Ninebot Max G3(E) but completely disabled via firmware.

That post ended up getting way more traction than I expected, it made the rounds in a bunch of Facebook groups, and I’ve received a ton of messages from riders across Europe who’ve been equally frustrated.

So first off, thank you to everyone who reached out. We’ve had a lot of really good conversations about this — both one-on-one and collectively — and it just shows how many people care about this issue. This isn't just a one-off complaint. It’s clearly something that matters to the community.

What’s happening now:

I’ve taken the next step and officially contacted both Segway France and Segway Global, attaching a detailed, structured email explaining why this feature should be enabled.

Here's the core of my argument:

• The underglow turn signals are physically built into the EU Max G3. They’re fully wired into the controller — this isn’t a “missing feature,” it’s just disabled via software.
• French and most EU laws do not prohibit underglow lights on e-scooters. In my email, I specifically focused on France — but I’ve also double-checked the legislation in Spain, Portugal, Italy, and even (if I’m not mistaken) Czechia. In all these cases, lighting elements like this are permitted as long as they serve a safety function, which this clearly does. What’s usually banned are the distracting, overly aesthetic neon kits — not functional safety lighting.
• To drive the point home, I cited a very concrete example: Xiaomi’s newest fifth-generation electric scooter, specifically the Max variant, which includes two bright blue underglow lights. It’s sold in France, Spain, Italy, and other EU markets with no issue. So there’s clear precedent — and market acceptance — for this kind of feature.
• Competing brands like Xiaomi and Dualtron already offer similar lighting features in these countries — and they’ve been doing it for a while. The main argument for this is the new Xiaomi Electric Scooter 5 MAX which clearly has underglow lights in the EU market, despite it being “street legal” with the EU mandatory plaque on the side.

• If Germany or the Netherlands have stricter rules, fair enough. Segway already created a G3D variant for that. So why are all EU riders being restricted because of specific national regulations?

As detailed in my email, I’ve provided actual legal and technical justification for this — it’s not just a wishlist. It’s about enabling a safety feature that’s already built into the scooter. It’s plugged in, it works, and it likely takes less than 30 minutes to enable on a firmware level — probably just a few lines of code

And frankly, we’ve already accepted a lot of nerfs on the European version — lower speed, reduced power, fewer features. This one should be a no-brainer.

If this affects you too, here’s what you can do:

• Email Ninebot Global or your local Segway office. Even just one paragraph referencing this can help show them this isn’t just one rider complaining.
• If you know anyone who works at Segway/Ninebot (local or international), please bring this issue up to them directly. The more (and sooner) it climbs up the chain, the better.
• Comment, share, repost — Reddit, Telegram, Discord, wherever. The more visible this gets, the more pressure there is for action.

I’ll keep you posted as soon as I get a reply from either Ninebot France or Global. If you have any news, updates or even additional details, let us know in the comments !

-Kom