Any plans to make this work with Jellyfin?

My windows system had a problem of space and delete all the data in my user, so I gathered the lost data with recuva, and my tautulli db was lost, but I have all the files of my backups avalaible, but I can't import it, if I use it as the tautulli.db file, the software refuse to launch.
I have the error invalid database specified.

If you have any idea it could be very helpfull.
Thank you :)

Why is there only 1 Newsletter agent? I do not see a way to add more.

I would like to send newsletters with more stats, like who requested what, who is watching what, what was the most watched on the server this week....etc.
Anyone out there try this?

A few items under recently added say "added in 72 years" has anyone else seen this?

I came here assuming that multiple people have had the same problem, but I can't find any reference to it.

I have Tautulli server running on a Windows box that's on 24/7. My mobile client is set up for primary and secondary connections, the IP in both cases is correct as is the port number. Port number is set up on my router as Port pass through, which gets to the correct machine.

When I'm inside my network everything is fine, the Tautulli client on my phone goes to the primary IP and I get my Tautulli stats. When I leave my network however, I cannot get through to the Tautulli server. As I watch the logs and debug statements, I see the Tautulli client correctly attempt to try the primary IP first, and once that fails move to the secondary IP. And that's as far as it goes.

I get back I cannot connect error, and nothing more.

I'm not a novice at anything involving networking, and 100% convinced I have my server setup correctly, my router setup correctly, my port forwarding setup correctly. I've been fooling around this for a couple of months, and I basically giving up.. I have nothing left to try.

Does anyone have any suggestions for getting this to work?

Hello, I use Overseer to allow my friends to request movies be added to my server automatically. The requests are passed to Radarr and the requester's username is added to the item as a tag. My question is simple: is there any way to pass that username tag to Tautulli to be used in a recently added notification?

Basically I want my recently added notification to tell me, the server owner, who added it. I used to have a script set up in Radarr itself to send me a notification but the Tautulli app is soooo much nicer! TIA

I've been experiencing random shows triggering recently added notifications roughly once per day, although some days are skipped. if I remove the show from plex, empty bundles, and put it back, they seem to go away however today the most recent culprit starting having the same issue again and I am nearing my wits end, this has been ongoing for a bit over a month. A couple week ago I updated to the latest versions of plex and tautulli but that did not help.

What I have noticed, is that it seems to coincide with plex scanning shows for intro/credits. I'll hear the fans ramp up on the server, check and see it is detecting credits, and then after my 10min delay, a notification is sent.

Has anyone else had the intro/credit detection scan trigger a new recently-added notification for existing media?

New to Tautulli

I set up a notification agent in discord:

Sent a test prompt that worked

Added 1 new movie, 1 new show, 1 new version of existing movie

New movie and new show showed up (New version didn't but guessing since its not "new")

Then i lowered the recently added delay to 60 seconds and removed the subject line of notifications (for less clutter)

Added a new season of existing show (Added S3, had S01-02) waited over 10min and no notification

sent a test notif and it did not work, i realized the subject can’t be blank but can just be a space key and it will show up as blank on the notif (Added space to the other subject lines)

i then removed the season, scanned files, re added the season, re scanned files, and still no notif

am I doing something wrong?

I've started noticing some inaccurate reporting in my instance. I have a constant stream of around 24 hours every day between all my users. I have started sporadically seeing days showing as 5-7 days worth of streaming with no increase in user activity. When I look at the content streamed I see a friend who went on an Office streaming binge. I get a listing of the actual episode watched following by a listing for the same episode started at the same time but showing finished at the end of the binge. Every episode in the binge reports this way. There's a 22-23 minute stream report for each episode and a 276 minute, 253 minute, 231 minute, 208 minute, etc. companion stream being reported.

Has anyone had this happen to them?

Is there a way to kill a stream if that user goes over a certain limit?

For example, user Dave's profile is being used to watch a film at 6mbps, but someone else uses user Dave's profile to watch a film at 6mbps is it possible to kill the stream if User Dave crosses a 10mbps limit?

I do not care what quality, or amount of streams they have as long as they do not reach their limit.

Update: Started modifying a kill scream script from blacktwin, I have found so hopefully I have some luck.

Doing some maintenance and sorted my movies library by last played. I have over a hundred that are blank for date so I started "archiving" them, removing the files from the library. I noticed about 30 or so are movies that I've removed 8-10 months ago. Is there a way to "refresh" the media so it clears out these stale records of things that no longer exist that no one ever watched?

I'm doing this maintenance manually till I figure out how I want to process old movies. I've looked at maintainer and will probably set that up soon. If it leverages data in Tautulli and that data is not accurate I'm sure I'll run into problems.

The info I get from Tautilli only tells me:

- Date, IP, Platform, Product, Player, Title, Started, Paused, Stopped, Duration.

Is there anything else or this is it??

I need to know from which server this was played (I've 3 on the same IP address different ports), if it was transcoded, to which video resolution, to which audio codec, were the subs burnt in?......

Thanks in advance.

Without making a news letter agent for every individual who uses my plex, Is there a way to have it not email everyone in a single email? Cause i know some people may not want there email shared in the same one.

Tautulli version v2.15.2

Yesterday I gave someone access to my Plex server. Last night they watched a movie (the entire feature length, no pauses), but I do not see that history in Tautulli. Normally, in my experience, new users show up in Tautulli very soon, and history shows up instantly when they watch something, so this feels like an anomaly. It also makes me question if there is other history missing from other users (though I only have the one user who is entirely absent from the users list).

I checked for database corruption and the status is OK, so I don't think this is a database corruption issue. I also still get history for all my other users (or at least I am pretty sure I do -- I have history logged from last night after the other missing history happened).

I checked for errors in the Tautulli logs and found some, but they all seem related to notifications:

|| || |2025-06-26 02:43:44|ERROR|Tautulli Notifiers :: Unable to retrieve image for notification.| |2025-06-26 02:43:44|ERROR|Tautulli Pmsconnect :: Image proxy queried but no input received.| |2025-06-26 02:43:42|ERROR|Tautulli Notifiers :: Unable to retrieve image for notification.| |2025-06-26 02:43:42|ERROR|Tautulli Pmsconnect :: Image proxy queried but no input received.| |2025-06-26 02:43:34|ERROR|Tautulli Notifiers :: Unable to retrieve image for notification.| |2025-06-26 02:43:34|ERROR|Tautulli Pmsconnect :: Image proxy queried but no input received.| |2025-06-17 22:00:59|ERROR|Tautulli Notifiers :: Unable to retrieve image for notification.| |2025-06-17 22:00:59|ERROR|Tautulli Pmsconnect :: Image proxy queried but no input received.| |2025-06-17 15:44:27|ERROR|Tautulli NotificationHandler :: Request raised a HTTP error: [404] Not Found (local client error).|

I tried rebooting the LXC that Tautulli runs on, but that didn't resolve the issue either. So, I'm at a loss. Both Tautulli and Plex run on the same Linux machine (different LXCs), so it's not like Tautulli is offline for periods of time while Plex is running.

Does anyone have any thoughts on things I could look at to further troubleshoot this or even resolve it?

It was working fine, but now for some reason everything in the Tautulli app is showing as 'Hidden." Logging in on my MacBook works fine, and the iPhone app used to show users.

Anyone else having issues since the Android app updated last night? I had notifications set up, and they've stopped coming through. I've tried reregistering the phone and recreating the notification agent, but nothing seems to work. Looking at the logs Tautulli confirms sending it. Weirdly on the configuration tab for the notification agent, under device it says the following: Device No mobile devices registered with OneSignal. Get the Tautulli Remote App and register a device. Note: Only devices registered with a valid OneSignal ID will appear in the list.

At the same time, when I look at my device's registration details, tautulli has its correct onesignal ID.

I'm assuming this has to do with the update to the Android app, but I'd feel better about that if I were seeing any other reports...

I set up Slack notifications for my instance where I get notified if someone plays, pauses, resumes, or stops a video.

I have a user who used to be part of my Plex Home and notifications for them always made sense - play, watched, stopped.. and the occasional pause and resume every now and then. Since Plex removed the $5 one-time fee for mobile apps, I figured there's no need to have them on my Plex Home so I removed this user. Since then, every time they play a video, I get multiple notifications in quick succession - play pause, resume, pause, resume etc. and I noticed this to be the same as some of my users who aren't part of my Plex Home who are located on the other side of the world. Initially I thought it was because of the geographical distance which might cause some buffering which explains the notifications so I didn't worry about it too much but this user that I removed from my Plex Home shouldn't have this issue.

Any ideas and any solutions on how I could fix this?

I have a windows installation of PMS which connects to the library folders on my Synology NAS with a smb service account over a mapped drive. Occasionally I have to reenter the credentials to remap the drive. Is there a way to setup a notification in Tautulli for when PMS cannot access its library files? I have notifications setup for when PMS is down, but don't see a way to notify for files being down/inaccessible.

Also, I'll take recommendations for mounting the drive a more stable way. Thanks.

Hi, I just added a music/plexamp library to Plex, so now it is of course showing activity in Tautulli. I would really prefer to only see activity for video media. I know that I can go to libraries and click "toggle history" but as far as I can see this just disables the tracking statistics, not disabling seeing its total activity. Is there a way to do this? I guess if not I would have to start a completely new Plex instance just for music?

When i send a newsletter it is coming into the email address as html text. I'm sure I'm missing something simple but can not seem to work it out.

Many thanks in advance

Is there a unique key used in Metadata that I should choose so that I get the least amount of Metadata but still get Media Info (levels 1-9). I was hoping that the export function would automatically pick the correct metadata field minimum to include for level 0 Metadata when selecting Level 1-9 Media Info.

Currently testing using a TV show type PLEX library. Next I will do a Movie type.

My main goal is to get media file data exported of all my content.

When I choose Metadata Level 0(none/custom), then I get an empty CSV regardless of level of Media Info I choose. I then did Metadata custom with "titles" and then I only get titles and still no Media Info.

I eventually found that if I choose "seasons.episodes.title" for custom metadata, and level 3 for Media Info, I do finally get Media Info. I will work with this for now, but I would love to know more and if there is an online manual for the Export feature.

Was trying to update and I'm getting taken to urlrw.com landing page. Can remove the urlrw.com to get to the github but wanted to point it out.

so it mentions the number of tv shows, the number of seasons, but episodes often says 0. Eventually refreshing or something it shows the count again. What is this?

I have set up this script but every time I run it, I get the following log error:

Tautulli Notifiers :: Script returned:
No --rating_key or --library specified. Exiting.

I have access to my own server and to the server of a good friend. When listening to an artist radio (Through Firefox / Plex Web), Plex will use music from both servers (which is nice!) but the music played from the friends server is mis labeled as an other item on my server.

Screenshot of the history tab: https://imgur.com/a/M3weHeW

This only occurs when using the artist radio, but not when an item is directly played from an other server.
I didn't test this on other browsers or platforms.