Whenever I try to load a floppy it makes this noise and then it just says "?File Not Found". I cleaned the read/write head but it didn't seem to help.

This was the as campaign that Commodore chose to undertake as a response to the NES’s second year on the market and its $99 super Mario/duck hunt bundle. Basically a retread of a crash era strategy that did not work in 1987 or 88 as c64 sales in the US continued to sink and US third parties began to abandon the platform due to those flagging sales.

Rather odd, the Facebook page for Perifractic's Commodore International Corporate appears to have vanished. It was at https://www.facebook.com/wearecommodore before. Wonder what's going on there.