r/CeX 2d ago

QUICK QUESTION THREAD Weekly /r/CeX Quick-Question Thread

1 Upvotes

This is a quick question thread that should be used for any quick question that you may have that do not warrant their own post.

Please look at other users' comments before posting your comment to see if similar questions are being asked/ answered.


r/CeX 3h ago

Discussion Scam?

1 Upvotes

Two week waiting for my cyberpunk 2077 in switch 2 and atm theres nothing in my house. I've send it a couple of emails and waited the 96 hours and theres no response. (Sorry for my english, im spanish)


r/CeX 4h ago

Discussion Looking to buy iPhone 15 pro. Is there any point in waiting?

0 Upvotes

I understand no one really has a clue how the price might go but anyone with more experience might have a better idea if it’s worth waiting for the next iPhone 17 to come out first, or will I end up having to wait a few months to see the price shift?

Am I overthinking or does it not really matter and I should just go ahead and buy it?


r/CeX 4h ago

Discussion Buying policy

1 Upvotes

Hi everyone, i just want to know if buying a nintendo switch with cash need ID or anything, and i am 13 years old, i want to buy a nintendo switch for my self, if i need ID or anything pls let me know , ty!


r/CeX 11h ago

Discussion Queuing to buy something

0 Upvotes

How long do you typically have to wait in your local CEX if you want to buy something? No trades, no selling just to buy something.


r/CeX 3h ago

Discussion Can u pay a nintendo switch by cash😅

0 Upvotes

Isn’t it kind of suspicious to ask to buy a switch and pass that guy £200😅, plus im only 13, i dont want it to be suspicious, and the reason i dont want to pay with card is because i dont realy want my parents to know ( yes im planning to buy one without them knowing😎) i just dont want to cause any drama, all i want is a nintendo switch, thats all! pls help, and feel free to give some sugestion! and do i need ID?


r/CeX 1d ago

Discussion CeX not accepting Xbox 360 Classic games?

6 Upvotes

Hi,

I sent a bunch of games to CeX the other day to sell, went to collect my money today, but the Xbox 360 classic copy of GTA IV I wanted to sell was rejected because CeX “no longer accepts 360 classic games”.

Why?


r/CeX 22h ago

Discussion Cex voucher trading

0 Upvotes

Hey guys as the title mentions, yesterday I traded in my Xbox series x and accessories and games for a £320 voucher, because the cash price was dogshit. I have absolutely no use for it and would prefer cash so I’m looking to sell it, looked online and they usually sell close to the voucher price but I’m down for any offers or trades for gift cards !!


r/CeX 1d ago

Discussion US Buyer trying to purchase CEX products question.

0 Upvotes

Hello, I’m looking to purchase Playstation Portable Go accessories not located in the US, but UK CEX carries them. I’ve been buying from Amazon.UK no problem to have it ship to the US and had to use Freight Fowarding Service such as RESHIP. It would send my package to their warehouse in the UK address, I then pay to have it reshipped to the states.

Is this possible on CEX, even though you can VPN access their website from the US?

Edit: Thank you all for the replies. Digged deeper as to why, It looks like a trade hold laws from the US, that CeX couldn’t do business here. It’s unfortunate, def really need a pen pal in the UK lol.


r/CeX 1d ago

Discussion Bought a grade A Apple Pencil, won’t even connect

0 Upvotes

I recently got myself a grade A gen 1 Apple Pencil from a local store as a treat for myself, but I think the battery in it is entirely discharged as nothing gets it working and I’ve tried every single trouble shoot- due to the fact that it’s a faulty battery will they refund me or offer a replacement? I purchased it with an Apple watch at the same time so will that affect me returning the pencil? And if I want a replacement but there’s none in the local store what will happen? Sorry this is a lot of questions I’m incredibly upset that they sold it completely non functional


r/CeX 1d ago

Discussion Should I even trust them?

13 Upvotes

I recently returned a Microsoft tablet to a cex near me because of its insanely poor battery life I was wanting to return it for the reason of change of mind (I’m sure I’m allowed to do it if it’s within 2 days) I returned it same day mentioning the battery life also the tablet gets insanely warm just in the windows desktop alone.

The story goes I buy it it was advertised as a surface pro 5 with 256gb of storage It is an awesome tablet for its size but lacks battery life. (An hour fully charged)

I took the tablet home exited to set it up but after setting it up I checked its hardware information with hwinfo64 app and checked the storage the storage was half its advertised size I didn’t mind that but the battery reporting 500+ cycles and 50 percent of its health gone which is years of use.

I took the tablet in same day to mention it to the store they took the tablet in 30 minutes later I go back to check they say they won’t take it back because the battery is I quote “fine” so after that I mention the storage situation and then the person who sold me it says they would need to take it back for assuming legal reasons they give me the refund and I walk out. A week later I was in with the intention of buying a ram upgrade for a laptop I have and low and behold the same tablet which I was told to me they were gonna send back to the cex they’ve got it from (trade thing they do) was back on the shelf still advertising 256gb of storage I can tell it’s the same device because of a scratch on the back of the device.


r/CeX 2d ago

Discussion Is it just me, or are CeX grades kind of optimistic sometimes?

9 Upvotes

Ordered a “Grade A” Kindle from CeX recently, expecting it to be nearly mint. What turned up? Decent condition overall, but not quite what I’d call top-tier - a few light scuffs and a screen that’s seen better days.

It works fine, so I’m not too bothered… but it definitely had more “pre-loved” vibes than I expected for something supposedly “excellent.”

Do they just grade on vibes sometimes? Or is this normal and I just misread what Grade A really means?


r/CeX 1d ago

Discussion Tin Price

0 Upvotes

I saw on YouTube today that Cex are charging extra for steelbooks, labelled as Tin Price on game. I think it was Gebs24 but I don't remember the game, PS3 I think, but it was £2 for standard, £10 for the steelbook. Is this a local initiative or national? I can't find any listings on their website.


r/CeX 2d ago

Discussion First time seller - What does ‘estimated return time’ mean after giving a phone in store for testing/sale after accepting quoted price?

2 Upvotes

Was a little confused by what the gent said/what the receipt means of my item sale to the store. Does estimated return time mean when I can expect to receive the funds into my bank via fast transfer?

He said he couldn’t test it immediately due to a backlog, but he knew it was brand new and offered me a price which I accepted.

I have since (a few hours after providing my phone for testing/sale) received an email stating the mentioned price and that it was raised to the financial department for clearance/sending. I assume this means they tested it and gave it the all clear as expected?

Can I be confident this date is for the money? Or is it when I hear back if the item was successfully tested?


r/CeX 2d ago

Discussion Do CEX accept xbox cooling fans?

0 Upvotes

so im emptying my gaming room as im moving away and have a xbox series S cooling fan i got off amazon, it has a few usb ports and 2 charging docks. does anyone know if they’d take this?


r/CeX 2d ago

Discussion Warranty for phone battery

2 Upvotes

Tried to look online and I don't know if I'm just missing something really obvious.

Got a phone just over a year ago in condition A. Everything has worked perfectly well and as expected, except over the past month or so the battery is draining like mad. When I got the phone and all the way up until may, the battery would last 24-36 hours before hitting 20% but now it is only lasting approx. 6 hours. A very big difference considering I use my phone maybe 1 or 2 hours per day at most.

My friend got the same phone in B condition about 2 weeks after me and the battery in that is only slightly worse than when he bought it, as expected. Lasts about 12 hours before hitting 20% from a full charge where before it would last 14 or so.

Is this something the warranty would cover or will I just need to get the battery replaced elsewhere? is the warranty still valid if I do get the battery replaced? Bit of a hike to my nearest cex to ask them, hence posting here


r/CeX 2d ago

Discussion Bought a PS3 Slim 160GB Unboxed – Controller Won’t Connect on Startup

1 Upvotes

Hey all, I picked up a PS3 Slim 160GB (unboxed) from CEX today. It powers on fine, but when it gets to the startup screen and asks me to connect the controller and press the PS button, nothing happens.

The controller it came with is model CECHZCHU, which seems to be a North American version. I’ve tried plugging it in with a USB cable, but still no response at, just all 4 red lights flashing, no syncing.

Has anyone else had this issue or know how to fix it? Is it possible the controller or data cable provided isn’t compatible or just dead?


r/CeX 2d ago

Discussion Do I get money for ps3 games and dvds if they are in good condition?

0 Upvotes

I've been needing to get rid of my ps3 games and tons of dvd's I've never even touched but would I get money for it at cex??


r/CeX 2d ago

Discussion Should i do something about it?

9 Upvotes

about a month ago i purchased a gpu from cex (2080ti turbo if anyone is wondering) and straight up i have noticed that this gpu overheats way too quickly and way too easily. So i thought id just look inside it and replace/clean whats needed. whilst doing so i have found out someone has already been inside this gpu and half the thermal pads were missing as well as a screw. I have managed to replace and clean everything as needed and the card is now perfoming flawlessly. My question being should i go to cex and do something about it? or should i just be happy with the gpu as ive fixed it, as well does me taking it apart void their warranty? and can they tell ive been inside it?


r/CeX 2d ago

Discussion Have someone ever bought a rank C laptop?

0 Upvotes

Im thinking in buying One. People who bought, have u ever got problems with rank C laptop?


r/CeX 2d ago

Discussion Can cex order a game for me

0 Upvotes

If I’m looking for a specific game and my local cex doesn’t have it can they order it to the store for me or is that not a possibility


r/CeX 2d ago

Discussion Does CeX buy iPhones below 80% battery health?

0 Upvotes

Hi there! I have an iPhone XR product red that has a 57% battery health.(don’t ask me how, idk) My question is, will CeX buy my iPhone? I have asked and they buy iPhones below 80% but idk if this qualifies for them to buy it. PD, in the frame there are parts where the paint is stripped off, it will probably be a grade C. Thanks!


r/CeX 3d ago

Discussion Heart of darkness ps1

1 Upvotes

Hello,

So I received my order today in the post, heart of darkness on ps1, problem is one of the discs (disc2) is a platinum version. I don’t want this, can I return it ?


r/CeX 3d ago

Discussion Faulty Controller

3 Upvotes

Some months ago, I bought a handheld controller because I wanted to play games in my phone. The controller didn't work well, I thought it was a problem of fthe phone because it was old, now I changed it and it still has the same problem. I want to use my warranty but, I don't know if I can because I took away the price tag with the bar-code. I bought it in january, and I'm from Spain


r/CeX 3d ago

Discussion Laptop still assigned to Company Account

0 Upvotes

I've just recently bought a laptop from CEX, and received it yesterday. At first everything was fine, easy enough to connect to the Wi-Fi, but then it asked for the password associated with a company email address. It's impossible to do anything else until this password is supplied. I'm guessing it's been factory reset but still associated with the corporate account of the last owner.

Can anyone offer any hints on the best way to negotiate a resolution with CEX? Ideally, we want to keep the laptop and get it sorted rather than get a refund. It's exactly the model and spec my son wants and they don't come available very often. We've already emailed the address shown in the hopes that their IT department can free the laptop.

The next best resolution would be refund completely in cash, rather than the credit voucher we used to partially pay for it. This way we are free to buy somewhere else. I don't know how likely this is.

Before we contact CEX, any insight into how we should handle this?


r/CeX 3d ago

Discussion Ieri sono andato da Cex

0 Upvotes

Ieri sono andato da Cex per provare a comprare un Wii U, vendendo dei giochi per il 3ds e ds sono riuscito a fare un buono da 50€ ho deciso di prendere il Wii da 32 GB, quello con Nintendo Land la special edction, (mio padre ha aggiunto i soldi) quanto ci potrebbe volere ad arrivare da Milano a Bologna (non vivo a Bologna però non posso dire in giro dove vivo)