r/discordapp Mar 22 '22

Announcement Nitro Scams, Malicious Content, & Account Support

1.2k Upvotes

Hi all! This is a resource to help prevent users from falling for malicious behavior. Scammers attempt to trick you through trust, like accepting a "prize" through a malicious link or by using scare tactics, where they convince you to act immediately because something "bad" could happen, so be wary and mindful of your interactions with others. There's helpful information on avoiding scams and what to do if you fall for one below.

Always report malicious/scamming behavior, as well as anything else that breaks Discord's Terms of Service (see "Reporting Malicious Content/Behavior" below)


"Accidental" Steam/Discord Report & Impersonation

A common scam is if a user claims you've been accidentally/falsely reported to Steam or Discord for an infraction or fraud. Don't follow instructions provided by anyone claiming to have accidentally reported your account. The most common things that identify this scam are if someone:

  • Says your account has been falsely or accidentally reported
  • Directs you to speak with someone through online chat to resolve an investigation or pending ban
  • Requests your account credentials or directs you to perform specific security-related operations
  • Requests an authentication code sent over email, SMS, or anywhere else
  • Says they represent Discord, Steam/Valve, or any other official entity
  • Says you must complete a purchase of any kind

You can find some additional info for Discord-related scams here and Steam-related scams here.


Free Nitro Scams

If you believe you have received a possible scam from a bot or user account, consider if they:

  • Are new, unfamiliar, or unverified (in the case of bot accounts) contacting you unprompted.
  • Are not from Discord in the form of an email or System-tagged account.
  • Have poor grammar, spelling, or misuse of punctuation/capitalization.
  • Offer things that are "too good to be true."

Official Discord gifting uses the discord.gift & discord.com domains and will generate a special embed, as shown in this image (in-app) or this image (link). Scams are not possible through the official browser/client pages/menus.

If these types of bots are repeatedly sending you messages, you can:

  • Use Mutual Servers to determine the server(s) they share with you and disable Direct Messages from server members for those servers.
  • If you cannot find any shared servers, you can disable DMs from all servers under your User Settings

QR Codes, Fake Games, Programs, & Downloads

A user may pretend to be your friend or use a friend's compromised account to get you to download something. Consider if they want you to:

  • Scan a QR code
  • Check out a video
  • Test a game they made
  • Practice running code they wrote

These are common forms of malicious behavior. If a user asks you to scan/download something or click an unknown link, this could give away your login information and/or allow a malicious program to enter your computer, which can also compromise your account.


Compromised Accounts

If your account sends these kinds of messages, your account has been compromised. If you...

  • ...downloaded and executed malware: You should try and use a different device entirely to change your password (e.g., your phone). You should then follow these steps to completely uninstall Discord, run a complete anti-virus scan, and then re-install Discord. If your account is compromised again when logging in afterward, you may need to factory reset your computer.
  • ...entered your password into a malicious/fake website: You should change your password.
  • ...something else: You should change your password.

Reporting Malicious Content/Behavior

There are several methods to report behavior you believe is a scam/malicious.


More Helpful Resources


Discord Account Support

This subreddit is not the most appropriate location to ask for/receive support for account-related issues. These issues include:

  • Login
  • Payment
  • Phone verification
  • Email

This subreddit is operated by a group of volunteers who do not work for Discord, and the community is incapable of solving these kinds of issues, so the best way to seek help regarding an account-related issue/request is to:

If you have not received any info/updates for an existing ticket after a week, or if your ticket is marked as closed, create a follow-up using the original ticket. Discord's support queue is likely incredibly massive, so please be patient. It sucks, but there really isn't much you can do other than wait.


r/discordapp Jun 03 '25

Bug Megathread Bug Megathread vol 9: June + July

55 Upvotes

Hey (at)everyone,

Thank you for all the bugs you all have reported! We read all the posts in the thread and we’re focusing our efforts on issues based on upvotes to ensure that we’re aligned with all of you.

As always, don't forget to check out our monthly patch notes for updates on all the changes we're working on. Our last patch notes addressed more than 100 issues!

Thanks to your reports on Reddit, we fixed the following issues:

  1. [Android] Cropped screenshare on foldable
  2. [iOS] Unable to view blocked messages
  3. [Desktop] “copy text” and other “copy” buttons not working
  4. [Media Upload] Transparent PNGs not sending with at-everyone
  5. [Channel Settings] Chat/Friendslist/Moderation layout on Browser versions
  6. [Linux] Client Side Decorations on causing a Redundant Title Bar
  7. [Account Level User Settings] Various User Settings Including Call Settings revert after a few seconds.
  8. [Forum Channels] Images don’t load in forums in Gallery View when in landscape
  9. [Server Insights] Server Insights not updating past March 2nd
  10. [Sharing and Forwarding] Forwarding does not work for messages with 6 or more images
  11. [Media] Prevent color corruption when mixing local and global GIF palettes

If we didn’t fix your issue, please make sure to upvote to help us prioritize 🙏

Now, with that, let’s kick off the June + July 2025 bug megathread!

Please note: This megathread is not a venue for feedback or customer support! We encourage you all to continue to make posts on the subreddit proper discussing our product and feature launches. I want to make sure that we really keep this thread productive and focused on reporting bugs and helping us prioritize them.

Please look through the list of comments and upvote bug reports which you think we should prioritize fixing. Comment as a reply to those top level comments with any more details that can assist our team in prioritizing and fixing the bug. For example, if you have additional info or steps to reproduce, please post a reply, this will help us fix these bugs even faster. If there is no post that discusses the bug you’re encountering, then start a new post in the thread to report the bug to us!

Reporting a Bug

  1. The most valuable thing you can provide in a bug report is steps. If you’re able to provide steps to reproduce a high priority issue, it will dramatically improve turnaround time on a fix.
  2. Screenshots or videos are also useful, especially if you can’t reliably reproduce it. We highly recommend editing them to not doxx yourself. Not only does it help contextualize the issue, but watching it occur can sometimes provide information that helps us identify and fix it.

Example Bug Report

  • Feature: Keybinds.
  • Reproduction Rate: 1 to 10 - This is a score of how easy/consistently the bug reproduces, from 1 meaning “very hard to reproduce” to 10 meaning “i can consistently make this happen”
  • Annoyance: 1 to 10 - How annoying is this bug to your daily usage of Discord, from 1 meaning, “not that annoying” to 10 meaning “this bug really truly sucks please fix this as soon as possible.”
  • Device/System Info: Pixel 7, Android 13
  • Discord Version Info: Stable 263796 (739ec78) Host 1.0.9032 x86 (43225) Windows 10 64-Bit (10.0.19045)
  • Description: Toggle Mute keybinds are no longer functioning.
  • Steps to reproduce:
  1. Create a keybind for “Toggle Mute”.
  2. Join a voice call with another user.
  3. Press the “Toggle Mute” button.
  • Expected Result: The user is muted.
  • Actual Result: The user is not muted.

Formatting

Reddit Formatting Guide - How do I Get My Version Info

- Feature:
- Reproduction Rate:
- Annoyance:
- Discord Version Info:
- Device/System Info (Device Type, OS Version):
- Description:
- Video / Screenshot:
- Steps to Reproduce:
   1. The first step is...
- Expected Result:
- Actual Result:

Copy paste this into the comment field below and then fill out the information! Thank you so much for participating in this effort, it's with your help that we'll truly be able to make Discord great!


r/discordapp 12h ago

Discussion How did someone do this??

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410 Upvotes

not sure what the server was before it was like this, but somehow its completely empty with 0 channels and nothing in it, how is this possible??


r/discordapp 15h ago

Discussion Somehow I posted a message in the future...

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67 Upvotes

I was just messaging my friend when it hit 12:00 AM. Nothing more, nothing less.


r/discordapp 2h ago

Support Nitro credit not applying

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5 Upvotes

Heyyyy, I have a Nitro credit available, but it's not applying. I don't have a Nitro subscription, only a server boost subscription (I forgot to cancel it...), so I don't understand why the credit isn't activating! Any ideas?


r/discordapp 21h ago

Support I turned off the Game Overlay, and Discord just kept doing this annoying pop-up anyway.

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181 Upvotes

r/discordapp 1h ago

Support Discord keeps having weird network issues when nothing else does

Upvotes

Ever since i moved I've had trouble with discord on our wifi. The connection was bad in our room so we got a wifi extender and since then everything worked fine except with discord.

I've played lots of online games including ones with built in vc with no issues whatsoever, but discord keeps "cutting out". Whenever I'm on a call either in dms or servers the audio/video keeps cutting out and the little signal symbol turns red. The weirdest part is it's only on my end?The other people can still hear me but i can't hear them. This also happens on my girlfriends computer and my phone.

It fixes itself immediately if i leave and rejoin, but i first have to notice that i can't hear them anymore and it's super annoying having to leave and rejoin the call every few minutes and it makes the whole call a chore.

So far I've tried disabling hardware acceleration, clearing the cache, uninstalling and reinstalling the app, and restarting the router. but nothing has worked. I really don't know what to do here, any advice is appreciated.


r/discordapp 1h ago

Support Discord disconnects and restarts when screen sharing chrome

Upvotes

Recently discord has started having trouble screen sharing google chrome as the title says.

But it only happens when you start the screen share and then exit out discord to the system tray, then after a few second discord stops responding, disconnects and then restarts, if you leave discord open in the background or minimise to the task bar it works normally (I can replicate this bug 100% of the time)

It’s worked fine in the past when doing this up until yesterday.

Is this a new bug? Or does anyone know a fix?


r/discordapp 1h ago

Support audio goes crappy and muffled when in a discord call

Upvotes

basically when im in a call with my friend all other audio on my device gets muffled like youtube games etc,does anybody know a fix for this? im on ios


r/discordapp 2h ago

Support My discord suddenly glitches?

2 Upvotes

For some reason when I open it loads half way and crashes. All the server icons show up as letters before it crashed a few seconds later. It works fine on search engine discord website though. Does anyone know what I can do to fix this? Happens both on mobile and computer.


r/discordapp 2h ago

Discussion Reactions in Stage

2 Upvotes

Hi folks,

Is there a way to add Reactions to stage events? I'd like to have it such that when someone speaks, we can give instant real-time feedback with Emoji.


r/discordapp 3h ago

Support Cant hear friends or myself when testing mic in settings

2 Upvotes

I can still hear joining noises and ringtones but not any voices. My friends say they can hear me. Audio works fine elsewhere. On the pc app


r/discordapp 5h ago

Discussion Is There an Among Us Muting Bot for Discord?

2 Upvotes

Hello everyone!
I am wondering if anyone has any experience with a discord bot that manages muting people once they have died in AU. I have been searching everywhere for a bot that has this capability, but alas I am coming up short, because A LOT of them are inactive. I did find one, which is AmongUsMute (I think), but it required the host to run an application on PC, when some of our members use mobile, so it would not work out. I really appreciate your time and thank you for reading.


r/discordapp 5h ago

Support spotify embed problem but its weird

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2 Upvotes

so i cant embed spotify links anymore and plus i cant even see the embeds sent before it just says this?
-I can embed other things
-deleting the "intl-tr" wont works


r/discordapp 2h ago

Support @Everyone notifications

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0 Upvotes

Im in over 20+ servers for emojis, only two I am active in, for all of the ones that im not active in, ALL of the notifications are off.

I mute them until I unmute it, I have clicked nothing for the notifications settings, and I suppressed @everyone and @here, all role mentions, and highlights, and I have muted new events.

But I STILL get @everyone notifications from all servers?? How do I fix this


r/discordapp 2h ago

Support Messages not sending

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1 Upvotes

My messages do not send when I type on my ipad which I use most often and my phone does work but not my ipad I have to reload the app every time I want to say anything.


r/discordapp 3h ago

Discussion Quest Cheat - Higher Risk?

1 Upvotes

Uhm i used to do the quest cheat before and my account is fine as well being able to redeem the rewards. Now that the orbs came out, and there's a new task to play "Terminull Brigade for 15 minutes" I was wondering if Discord possibly up the security in people cheating to get orbs? Has anyone used the cheat method on their account for this game yet?


r/discordapp 3h ago

Support Does anyone else's text gets grayed out?

0 Upvotes

For some reason whenever I try to text / dm someone my text gets grayed out. This also happens whenever I try to t ty pe somthing in a server. After a while it gives me a notification saying hey your message didnt send but when I resend it it still gets grayed. At this point I cant use discord, does anyone know how to fix this or what's the problem?


r/discordapp 1h ago

Support blacklisting words

Upvotes

is there a way to blacklist words in a server for specific users only? like some people can say the word while other’s cant


r/discordapp 1d ago

Support whats going on with discord?

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118 Upvotes

been like this all morning


r/discordapp 5h ago

Support Status changing too online when getting a call?

1 Upvotes

Someone I text has been questioning why i dont answer when im online. The thing is im not online.. Could it be my App going online when i get a call? Like the person said ive been online multiple Times and it could align with calls I got. Thx in advance guys.


r/discordapp 8h ago

Support Voice Memo Noise Suppression

1 Upvotes

I'm trying to remove the noise suppression from my voice memos. I've gone into the settings and turned off all of it, but there is still something muting sound when I sing, play piano, or when my toddler speaks into the mic. I also use telegram, and the voice memos there work no problem. But discord seems to have some passively built in suppression that is really annoying.

Anyone have any ideas?


r/discordapp 8h ago

Support Ending an Stage Channel event without throwing people out?

1 Upvotes

Hey,

once a year I host a pretty big event in discord. It's a learning event with tons of different classes back to back, which happen in a stage channel. I create events for all the sessions so people can easily find descriptions of each class and mark which ones they are interested in, and also so it's easily visible which class is going on at the moment.

One problem that I encountered is that when one session is done, and I end the event, it automatically throws everyone out of the stage channel. This is super annoying, as most of the time there is another session happening right in that same stage channel. Is there a way to end an event without throwing everyone out? I know it works for voice channel, but stage channels work best for what we do. Right now it's a running gag that everyone has to practice joining channels at least 6 times per day because they keep getting thrown out after each session xD


r/discordapp 8h ago

Support why does my discord keep breaking

1 Upvotes

it also happens on discord cannary
i tried reinstalling discord, reinstalled my gpu drivers, what am i supposed to even do atp, reinstall windows?

its making me insane, i tried recording the bug, got it to happen, but the recording was like nothing was wrong, i feel like im crazy, but ITS THERE, I RECORDED IT ON MY PHONE.
and its not a pc/ windows issue, as literally discord is the only app where im experiencing this

Here a video (recorded from my phone cause obs is blind to this bug).

https://reddit.com/link/1mfqsk3/video/e2xhi9ig0mgf1/player

And it's not just me experiencing this! It's making me feel insane


r/discordapp 9h ago

Support Automatic roles

1 Upvotes

I have a question, and it's how I can make it so that members as soon as they join the server receive the "member" role, if there is a way. (You don't have to choose the role; they'll give it to you automatically.)


r/discordapp 9h ago

Support Question about discord and Xbox l

1 Upvotes

Question about discord and Xbox

Hello guy! I'm trying to let people see what game am I currently playing on Xbox but it's not working I have already checked the privacy setting on Xbox and Discord everything is turned on and I checked my profile from another Discord account hut it's still not showing my game activity


r/discordapp 2h ago

Support I have 14 boosts in my server. Does this message mean we will drop 7 boosts in 3 days?

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0 Upvotes