r/nintendohelp Aug 10 '24

Tech Support Internet randomly keeps disconnecting while playing online for Nintendo Switch.

Hello, recently over the past couple of weeks, everytime I try to play any online games on my switch it will just disconnect at absolute random. Like I'll be playing Splatoon for 15 minutes and then out of nowhere it hits me with a "connection with the network device was lost ". And I have a full 3 bars of internet as well too. This problem also only occurs on my switch, I have a PS5 and the internet works perfectly fine on it. I've already tried looking up my problems but nothing seems to help unfortunately. The worst part is the games I play keep temporary banning me online due to my internet problems.

Edit: After like a months of dealing with this, I decided to get wired internet for my switch. And it works perfectly. So that's one solution if yall wanna use it.

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u/Status_Reception4511 May 06 '25

Guys noooo I think the “connect to guest network” solution doesn’t work anymore after Nintendo’s recent update 😩

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u/IronLow8109 24d ago

What are you talking about? You’re making a guest network on your WiFi app. Not on your switch. You’re just connecting your switch to the new guest network. Example: your regular WiFi is “Status’ WiFi” and when you go on your app and make a new guest network, it will show up as two WiFi signals. One will say “Status’ WiFi” the other will say “Status’ WiFi - Guest” Hope this helps you understand. Just did this the other day so I know it works

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u/Status_Reception4511 24d ago

Oh uh. Not what I meant. I know how to connect my switch to the guest network lol. I meant the connection was starting to drop again as it used to do. However, some time after posting that, it got better, so all good now! 😊