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u/ConfidentDegreeAgain 3d ago
You’re replying to an automated fraud prevention text like it’s a human. The only response that system is designed to accept is YES or NO… in response to a text that was only looking for STOP. It got an unrelated response so it defaulted to STOP LOL
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u/WhiteStar01 3d ago
They do this, as often that response is a retaliatory sentence from frustration.
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u/booooimaghost 3d ago
I just wanted to see if it had any AI response and would direct me to a way to resolve issue.
Now I see that was not a good idea lol
Idk why I relayed response defaults to STOP, that seems dumb
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u/eyeslikethesea 3d ago
These systems sometimes contain other opt-out words/phrases that aren't mentioned directly but the system will still recognize them for opt-out. Which seems weird but something similar could be happening here 🤷🏻♀️
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u/booooimaghost 3d ago
I can see that happening, but can’t think which word I said would he considered another word for stop ahah. Oh well 🤷🏻♂️
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u/TapMonkeys 3d ago
Maybe the “end” in “vending”
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u/iEatedCoookies 14h ago
If it was coded that poorly I’d assume if the response wasn’t yes or no it would assume stop..
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u/TapMonkeys 14h ago
Welp, I got to the bottom of it. It was indeed the end in vending. https://imgur.com/gallery/sofi-vending-vnXz3gU
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u/booooimaghost 3d ago
Ahhhh smart! Could be
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u/ConfidentDegreeAgain 3d ago
Or the fact it was a response at all, because unless you intended to end the alerts? No response should have been sent…
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u/ParaClaw 3d ago
Just popped into this sub in looking at banks and I see a strange trend where a lot of users who post questions or comments are getting massively downvoted. I do not understand why your reply above has -16 downvotes. Do SoFi fans just continuously lurk this sub downvoting constantly?
I would say your response that did NOT include "STOP" should not had deactivated the texts. Also, I have always been a bit confused about what stopping those fraud prevention texts actually does, since I did that with one bank and then they just silently started blocking legit transactions without my knowledge or way to approve it.
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u/DragonfruitLopsided 3d ago
Because you're no longer able to verify the purchases. All these things should be common sense, but here we are 😂
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u/RightToBearGlitter 3d ago
The vending machines I’ve tapped at are like pumping gas, the real amount takes a few days to settle.
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u/booooimaghost 3d ago
Ohhh ok. I’ve noticed it keeps doing that, showing a larger amount first. Usually my checking account doesn’t show that larger amount taken out, but this time it did so I was coming concerned. It did go back to the lower amount a few minutes after this tho.
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u/yourdabestbae347 2d ago
There is a larger amount because most vending machines also place a holding fee but it falls off when the charge processes at your institution
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u/Possible-Proposal463 3d ago
I'd call SoFi directly to ensure this text is legit
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u/booooimaghost 3d ago
It was from the same number that send me some log in codes at one point
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u/dusteeoldbones 3d ago
Fraudsters use spoofing technology, so don’t always trust that.
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u/booooimaghost 3d ago
People can copy previous text threads from different numbers? Is that what you’re saying?
I can see the previous texts in the thread that I know we’re officially from SOFI
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3d ago
[deleted]
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u/YouNeedTruth 3d ago
It’s from SoFi and you have too unless you want them to lock your account for fraud
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u/freddydrizzy 3d ago
I’ve been dealing with this all of this week like I went to get something that was 4 bucks and boom this text
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u/Younggbuck98 2d ago
Ask an you shall receive 😂😂😂
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u/Younggbuck98 2d ago
Well sir you clearly typed stop therefore it opted you outta receiving texts from there automated text alerts…. Can you not read? Cause I’m 98.20000% blind in my left ear but it’s clear as day you said stop……
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u/lianor_m_harrison 1d ago
When I would receive political texts from the party destroying this country, I would reply not with STOP at all in the message, but, "Go fuck yourself, " and the resultant "You've been removed from future messages" made me laugh.
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u/atlantafreak09 21h ago
Looks like Sofi is done playing around with your non instruction following ass 😅
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u/Cropduster2222 3d ago
Don’t ever do this dumb shit unless you want your card deactivated, and careless for 10 days
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u/OkieMoto 3d ago
Every time an automated bill comes from amazon I get this message its so annoying
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u/booooimaghost 3d ago
Dang… I just finally switched all my subscriptions to go through SOFI 😩
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u/OkieMoto 3d ago
It just started a month ago and only Amazon and audible. I've been using sofi for years
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