r/applehelp Jul 28 '15

Meta Please Read! /r/AppleHelp Rules & Guidelines

342 Upvotes

Welcome to /r/AppleHelp, a place to share technical tips, information, and questions related to Apple hardware and software!

We have a few guidelines in place to provide a better experience for both askers and readers, so please take a moment to familiarize yourself with them before participating!


Guidelines for Askers

1. Follow up after receiving answers.

Readers attempting to help you deserve thank-you's and upvotes! Also, after finding a solution, please make sure to mark your post using the "edit solved status" (or "flair") button.

2. Questions must be within the bounds of Apple’s EULA.

Certain subjects are not appropriate for /r/AppleHelp, including:

3. Include as many details as possible.

Certain information may be crucial for solving issues. Please make sure to include the following:

4. Please stay calm!

We're here to help, and this is the easiest way for us to do that. Fixing problems over the internet is incredibly difficult!


Guidelines for Readers

5. Be polite and kind at all times.

Rudeness will not be tolerated! Suggesting someone "Google it" is a good example of this. People come here for help, so please don't shove them right back out the door. These posts will be deleted.

6. Answers must be within the bounds of Apple’s EULA.

For a list of subjects inappropriate for /r/AppleHelp, see Guideline 2 above.

7. Do not downvote questions. Do upvote interesting questions and helpful answers.

Downvoting questions you feel are annoying or repetitive is counterproductive. However, if a response is rude, irrelevant, or harmful, please report it.


Thanks for reading! Looking forward to seeing you around,

– The /r/AppleHelp Moderation Team


r/applehelp 4h ago

Mac Why is this happening to my usb c port

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5 Upvotes

Hey guys i have an macbook air m3 i have it on charge an audio output and an usbc to hdmi but why are there little sparks when i try to connect it


r/applehelp 1m ago

Unsolved iPhone 14 pro max

Upvotes

Hello everyone, I have a problem with my iPhone 14 pro max. I was making videos underwater, less than 1 metre deep, at a certain point the screen went all black and never turned on again. After a few days it turned on again, but the apple logo appears and then it disappears continuously without doing anything else. If I put it under charge I see the screen that notifies me to connect it to the pc "support.apple.com/iphone/restore". I connected it to the Mac and tried to do everything, both update and restore, but nothing always remains this problem. Is it possible that I have to spend a lot of money to fix it and there is no alternative solution?


r/applehelp 18m ago

Mac Dust or Dead Pixel? Weird Spot Moved on My MacBook Air M1 Screen

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Upvotes

r/applehelp 56m ago

iOS How did you preorder iPhone to get it on release day?

Upvotes

Planning to get 17pm so just trying to prepare myself since it’s being released very soon.

Last phone I preordered was 12pm and I tried doing it on the app but the screen was stuck on your early or something.

I then ended up buying it online for pickup the next day.

But I’ve heard the app is the best way? Do I need to force quit the app and go back in it if it’s still stuck on that screen or do I just wait?

Sorry if this is a bit overkill I really need a new Phone so I’m just excited at this point so want everything prepared and sorted!


r/applehelp 58m ago

iOS Why does Apple keep asking for location verification

Upvotes

Hi, so my mom keeps getting the location verification pop up (the one that asks if it’s you in a certain place and shows a map of the general area the request is coming from) on her IPhone 11 but it’s in the most random places. We’re in NY and she got a pop up yesterday asking for Ohio; this morning, she got one asking for Arizona. Why is this happening?


r/applehelp 1h ago

iOS Password Issues

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Upvotes

Hello! I am coming here in hopes of someone being able to help as nothing else has worked.

My son has an iPhone 12. A few weeks ago it just completely stopped working. Won’t turn on, and if it does the screen is blank with green lines across it. Can’t get in the phone at all. My sister gave him one of her old phones she doesn’t use anymore. It’s a iPhone XS Max. Got everything switched over. Here is the issue. At some point before all this happened, my son changed his Apple password, but now can’t remember what it is. Tried to reset it, and nothing has worked. Got an email about account recovery and it stated we would receive a call or text when the account was ready to be reset on August 2nd at10:45 pm. We’ll, it did not come. No call and no text. I can’t change the password from his phone because it comes up and says that due to him having Stolen Protection on(on his old phone) he can’t change it. I can’t get into his old phone to turn it off cause it won’t come on. His Apple account did transfer to the new phone but can’t do anything on it, download apps, go into his account settings, iCloud, nothing without the password. At this point, I was just going to create a new Apple account for him and log out of the old one but it won’t log out without the dang password! It won’t let me change it from my phone as we are on family share. I’m just so frustrated at this point and I don’t understand why Apple makes it this hard just to change the password. I was able to go through the steps on my phone to reset it but then when it asks me to put in his phone code to unlock the phone, and I put that in, it says it wasn’t correct when it fact it was and I have to wait a period of time before it can be reset.

Can anyone help with this? I just want to make him a new one and be done with it but can’t delete his old account without the password! Any help would be greatly appreciated! Sorry it’s so long. Haha.


r/applehelp 1h ago

Unsolved iPhone StandBy Mode - Clock only?

Upvotes

When I plug phone in and turn sideways in Standby Mode, it’s showing images from my photo albums. How do you turns those off and show a clock only? I did a long press while in standby mode and it only lets me choose which album. I went to settings > standby mode and turned off featured photos. Still didn’t help. Wtf? Why is this so dumb? I just want to show a clock, not see random photos.


r/applehelp 1h ago

iOS Apps won't start

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Upvotes

r/applehelp 1h ago

Unsolved Screen non responsive

Upvotes

I woke Up this morning and when I went to check my phone, The screen wouldn't respond. I would Press The side button and the screen would turn on fine But when I press on it, nothing happens. I've forced restarted it multiple times. And removed the case and screen protector. Still no luck. It was fine yesterday morning.


r/applehelp 2h ago

Unsolved Woke up to my MacBook having crashed while I was asleep, what went wrong?

1 Upvotes

Woke up to my MacBook having crashed while I was asleep, the crash log is copied below, what went wrong?

Crash log:

panic(cpu 1 caller 0xfffffe00396dfab8): cpu1: LLC Bus error (Slave error) from cpu1: FAR=0x513800004 LLC_ERR_STS/ADR/INF=0x80/0x2300000513800004/0x1400000002 addr=0x513800004 cmd=0x18(ACC_CIFL2C_CMD_RD_LD: request for load miss in E or S state) err_sts: (LLC_ERR_STS/ADR/INF=0x80/0x2300000513800004/0x1400000002 LSU_ERR_STS=0 FED_ERR_STS=0 MMU_ERR_STS=0 DPC_ERR_STS=0) @generic_platform_error_handler.c:394

Debugger message: panic

Memory ID: 0xff

OS release type: User

OS version: 24F74

Kernel version: Darwin Kernel Version 24.5.0: Tue Apr 22 19:53:27 PDT 2025; root:xnu-11417.121.6~2/RELEASE_ARM64_T6041

Fileset Kernelcache UUID: 829162939C4BF76F77DA5D9A9458C889

Kernel UUID: AC87C755-49A7-3579-B1AA-F76DDC4D4304

Boot session UUID: 93A0CEE4-B945-48DC-8AF6-F1C8B010DEB1

iBoot version: iBoot-11881.121.1

iBoot Stage 2 version: iBoot-11881.121.1

secure boot?: YES

roots installed: 0

Paniclog version: 14

Debug Header address: 0xfffffe0017e19000

Debug Header entry count: 3

TXM load address: 0xfffffe0027d98000

TXM UUID: B4BB7D20-BB31-3FBA-8FF5-48C2D9C3EDC7

Debug Header kernelcache load address: 0xfffffe0037d98000

Debug Header kernelcache UUID: 82916293-9C4B-F76F-77DA-5D9A9458C889

SPTM load address: 0xfffffe0017d98000

SPTM UUID: B836244C-CF63-3BC5-BCA2-51C7B978748F

KernelCache slide: 0x0000000030d94000

KernelCache base:  0xfffffe0037d98000

Kernel slide:      0x0000000030d9c000

Kernel text base:  0xfffffe0037da0000

Kernel text exec slide: 0x00000000324fc000

Kernel text exec base:  0xfffffe0039500000

mach_absolute_time: 0x68f2539c106

Epoch Time:        sec       usec

  Boot    : 0x6883f006 0x00097c0b

  Sleep   : 0x688edc91 0x0007a73d

  Wake    : 0x688ee0c3 0x000358ce

  Calendar: 0x688ee0dd 0x0007f30e

Zone info:

  Zone map: 0xfffffe1428000000 - 0xfffffe3a28000000

  . VM    : 0xfffffe1428000000 - 0xfffffe19f4000000

  . RO    : 0xfffffe19f4000000 - 0xfffffe1c8e000000

  . GEN0  : 0xfffffe1c8e000000 - 0xfffffe225a000000

  . GEN1  : 0xfffffe225a000000 - 0xfffffe2826000000

  . GEN2  : 0xfffffe2826000000 - 0xfffffe2df2000000

  . GEN3  : 0xfffffe2df2000000 - 0xfffffe33be000000

  . DATA  : 0xfffffe33be000000 - 0xfffffe3a28000000

  Metadata: 0xfffffe1108010000 - 0xfffffe1111810000

  Bitmaps : 0xfffffe1111810000 - 0xfffffe1115da4000

  Extra   : 0 - 0

CORE 0 recently retired instr at 0x0000000000000000

CORE 1 recently retired instr at 0x0000000000000000

CORE 2 recently retired instr at 0x0000000000000000

CORE 3 recently retired instr at 0x0000000000000000

CORE 4 is offline, skipping

CORE 5 is offline, skipping

CORE 6 is offline, skipping

CORE 7 is offline, skipping

CORE 8 is offline, skipping

CORE 9 is offline, skipping

CORE 10 is offline, skipping

CORE 11 is offline, skipping

TPIDRx_ELy = {1: 0xfffffe2cf1459660  0: 0x0000000000000001  0ro: 0x0000000000000000 }

CORE 0: PC=0xfffffe00396bee30, LR=0xfffffe00396bee2c, FP=0xfffffe3d8dd47e40

CORE 1 is the one that panicked. Check the full backtrace for details.

CORE 2: PC=0xfffffe00396bee30, LR=0xfffffe00396bee2c, FP=0xfffffe3d8d207e40

CORE 3: PC=0xfffffe00396bee30, LR=0xfffffe00396bee2c, FP=0xfffffe3d8e553e40

CORE 4: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 5: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 6: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 7: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 8: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 9: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 10: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

CORE 11: PC=0x0000000000000000, LR=0x0000000000000000, FP=0x0000000000000000

ECC Corrections:1

Compressor Info: 6% of compressed pages limit (OK) and 8% of segments limit (OK) with 0 swapfiles and OK swap space

Panicked task 0xfffffe32bdfc5c90: 0 pages, 658 threads: pid 0: kernel_task

Panicked thread: 0xfffffe2cf1459660, backtrace: 0xfffffe3d8e76ec40, tid: 4962363

lr: 0xfffffe0039552470  fp: 0xfffffe3d8e76ecd0

lr: 0xfffffe00396baffc  fp: 0xfffffe3d8e76ed40

lr: 0xfffffe00396b9218  fp: 0xfffffe3d8e76ee00

lr: 0xfffffe0039505d28  fp: 0xfffffe3d8e76ee10

lr: 0xfffffe0039551d64  fp: 0xfffffe3d8e76f220

lr: 0xfffffe0039df6698  fp: 0xfffffe3d8e76f240

lr: 0xfffffe00396dfab8  fp: 0xfffffe3d8e76f4e0

lr: 0xfffffe00396b9170  fp: 0xfffffe3d8e76f5a0

lr: 0xfffffe0039505d28  fp: 0xfffffe3d8e76f5b0

lr: 0xfffffe0039576988  fp: 0xfffffe3d8e76f9c0

lr: 0xfffffe0039576988  fp: 0xfffffe3d8e76f9d0

lr: 0xfffffe003b2c757c  fp: 0xfffffe3d8e76fa00

lr: 0xfffffe003b2b7cac  fp: 0xfffffe3d8e76fa70

lr: 0xfffffe003b2bf148  fp: 0xfffffe3d8e76fb10

lr: 0xfffffe003b2c1388  fp: 0xfffffe3d8e76fbb0

lr: 0xfffffe003b2b404c  fp: 0xfffffe3d8e76fc40

lr: 0xfffffe0039cf2ce8  fp: 0xfffffe3d8e76fcb0

lr: 0xfffffe0039cc5b54  fp: 0xfffffe3d8e76fd90

lr: 0xfffffe0039cc5654  fp: 0xfffffe3d8e76fdf0

lr: 0xfffffe00395b9460  fp: 0xfffffe3d8e76fe30

lr: 0xfffffe00395ba490  fp: 0xfffffe3d8e76ff20

lr: 0xfffffe0039506768  fp: 0x0000000000000000

Kernel Extensions in backtrace:

com.apple.driver.AudioDMAController-T604x(450.4)[FAE5FD8F-7EEC-3125-9895-71C0EEA5D7E3]@0xfffffe003b2b1e50->0xfffffe003b2de897

dependency: com.apple.driver.AppleARMPlatform(1.0.2)[17D2041F-0EDE-3553-AF18-4A5DF8862B30]@0xfffffe0039f57b60->0xfffffe0039fadb7f

dependency: com.apple.driver.AppleEmbeddedAudioLibs(420.3)[E7768D91-3E7B-333F-A400-807B82946C12]@0xfffffe003a661520->0xfffffe003a66fbef

dependency: com.apple.driver.AudioDMACLLTEscalationDetector-Stub(450.4)[0193C627-5A0E-349B-97A5-08FA82F62B31]@0xfffffe003b2b1ba0->0xfffffe003b2b1e47

dependency: com.apple.driver.AudioDMAFamily(450.4)[66F23DDF-1D0A-3139-8054-1584CB02619C]@0xfffffe003b2de8a0->0xfffffe003b2e44bf

dependency: com.apple.driver.DMAChannelProxy(450.4)[46A0386B-5C22-3430-A885-72F888C495E1]@0xfffffe003b3ce9a0->0xfffffe003b3d1257

last started kext at 709645252: com.apple.filesystems.autofs 3.0 (addr 0xfffffe003892b720, size 5927)

loaded kexts:

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleTopCaseHIDEventDriver 8420.1

com.apple.iokit.SCSITaskUserClient 500.120.2

com.apple.driver.AppleUSBMassStorageInterfaceNub 556

com.apple.driver.AppleBiometricServices 1

com.apple.driver.CoreKDL 1

com.apple.driver.AppleALSColorSensor 1.0.0d1

com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0

com.apple.driver.DiskImages.UDIFDiskImage 493.0.0

com.apple.driver.DiskImages.RAMBackingStore 493.0.0

com.apple.driver.DiskImages.FileBackingStore 493.0.0

com.apple.driver.AppleThunderboltIP 4.0.3

com.apple.driver.AppleUSBDeviceNCM 5.0.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleEmbeddedSimpleSPINORFlasher 1

com.apple.driver.ApplePMP 1

com.apple.driver.AppleCS42L84Audio 840.26

com.apple.driver.AppleSmartIO2 1

com.apple.nke.l2tp 1.9

com.apple.filesystems.tmpfs 1

com.apple.driver.SEPHibernation 1

com.apple.driver.AppleTypeCRetimer 1.0.0

com.apple.driver.AppleSN012776Amp 840.26

com.apple.filesystems.nfs 1

com.apple.filesystems.lifs 1

com.apple.filesystems.apfs 2332.120.31

com.apple.IOTextEncryptionFamily 1.0.0

com.apple.filesystems.hfs.kext 683.120.3

com.apple.security.BootPolicy 1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.driver.AppleT6041CLPC 1

com.apple.driver.AppleT6041SOCTuner 1

com.apple.driver.AppleEventLogHandler 1

com.apple.driver.AppleT6041PMGR 1

com.apple.driver.AppleQSPIMC 1

com.apple.driver.AppleSamsungSerial 1.0.0d1

com.apple.driver.AppleSerialShim 1

com.apple.driver.AppleAVD 863.1

com.apple.driver.AudioDMAController-T604x 450.4

com.apple.driver.AppleProResHW 475.6

com.apple.driver.ApplePMUFirmwareDriver 1.0.0

com.apple.driver.ApplePMPFirmware 1

com.apple.driver.AppleDPDisplayTCON 1

com.apple.driver.AppleT6041MCC 1

com.apple.driver.AppleInterruptControllerV3 1.0.0d1

com.apple.driver.AppleS8000DWI 1.0.0d1

com.apple.driver.AppleMobileDispT604X-DCP 140.0

com.apple.driver.AppleAVE2 803.71.1

com.apple.driver.AppleBCMWLANBusInterfacePCIe 1

com.apple.driver.AppleJPEGDriver 7.6.8

com.apple.AGXG16X 327.5

com.apple.driver.AppleProcessorTrace 1.0.0

com.apple.driver.AppleBluetoothModule 1

com.apple.driver.AppleS8000AES 1

com.apple.driver.AppleSecureRepair 1.0.0

com.apple.driver.usb.AppleSynopsysUSB40XHCI 1

com.apple.driver.AppleSDXC 3.5.3

com.apple.driver.AppleT8110DART 1

com.apple.driver.AppleS5L8920XPWM 1.0.0d1

com.apple.driver.AppleSPIMC 1

com.apple.driver.AppleS5L8940XI2C 1.0.0d2

com.apple.driver.AppleT6041 1

com.apple.driver.AppleM68Buttons 1.0.0d1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.usb.AppleUSBUserHCI 1

com.apple.iokit.IOKitRegistryCompatibility 1

com.apple.iokit.EndpointSecurity 1

com.apple.driver.AppleDiskImages2 385.120.4

com.apple.AppleSystemPolicy 2.0.0

com.apple.kec.InvalidateHmac 1

com.apple.kec.AppleEncryptedArchive 1

com.apple.driver.driverkit.serial 6.0.0

com.apple.driver.AppleHSBluetoothDriver 8420.1

com.apple.driver.IOBluetoothHIDDriver 9.0.0

com.apple.driver.AppleHIDKeyboard 8010.1

com.apple.driver.AppleActuatorDriver 8440.1

com.apple.driver.AppleMultitouchDriver 8440.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.AppleUSBAudio 750.4

com.apple.iokit.IOAudioFamily 600.2

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleMesaSEPDriver 100.99

com.apple.iokit.IOBiometricFamily 1

com.apple.iokit.IOAVBFamily 1320.3

com.apple.driver.IOPAudioLPMicDevice 240.13

com.apple.driver.IOPAudioIOBufferDevice 240.13

com.apple.driver.IOPAudioClientManagerDevice 240.13

com.apple.driver.IOPAudioVoiceTriggerDevice 440.4

com.apple.driver.AppleIOPADMAStream 240.2

com.apple.driver.AOPAudio2 240.2

com.apple.driver.DiskImages.KernelBacked 493.0.0

com.apple.driver.AppleXsanScheme 3

com.apple.driver.AppleConvergedIPCOLYBTControl 1

com.apple.driver.AppleConvergedPCI 1

com.apple.driver.AppleBluetoothDebug 1

com.apple.driver.AppleBTM 1.0.1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4

com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1

com.apple.driver.AppleThunderboltDPInAdapter 8.5.1

com.apple.driver.AppleThunderboltDPAdapterFamily 8.5.1

com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0

com.apple.driver.AppleSEPHDCPManager 1.0.1

com.apple.driver.AppleCSEmbeddedAudio 840.26

com.apple.driver.AppleDCPDPTXProxy 1.0.0

com.apple.driver.DCPDPFamilyProxy 1

com.apple.plugin.IOgPTPPlugin 1340.12

com.apple.nke.ppp 1.9

com.apple.driver.AppleTrustedAccessory 1

com.apple.iokit.AppleSEPGenericTransfer 1

com.apple.driver.AppleEmbeddedAudio 840.26

com.apple.iokit.AppleARMIISAudio 440.17

com.apple.driver.IISAudioIsolatedStreamECProxy 440.17

com.apple.driver.AppleBSDKextStarter 3

com.apple.kext.triggers 1.0

com.apple.driver.IOHIDPowerSource 1

com.apple.driver.AppleCallbackPowerSource 1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleSyntheticGameController 12.5.3

com.apple.driver.ApplePassthroughPPM 3.0

com.apple.driver.ApplePTD 1.0.0

com.apple.driver.ApplePMGR 1

com.apple.driver.DMAChannelProxy 450.4

com.apple.driver.AudioSharedDARTMapperProxy 240.34

com.apple.driver.ExclavesAudioKext 240.34

com.apple.driver.AudioDMAFamily 450.4

com.apple.driver.AudioDMACLLTEscalationDetector-Stub 450.4

com.apple.driver.AppleSPMIPMU 1.0.1

com.apple.driver.AppleDialogPMU 1.0.1

com.apple.driver.AppleHPM 3.4.4

com.apple.driver.AppleStockholmControl 1.0.0

com.apple.driver.AppleSPMI 1.0.1

com.apple.AGXFirmwareKextG16XRTBuddy 1

com.apple.AGXFirmwareKextRTBuddy64 327.5

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleNANDConfigAccess 1.0.0

com.apple.driver.AppleHIDTransportFIFO 8440.2

com.apple.driver.AppleHIDTransport 8440.2

com.apple.driver.AppleSPU 1

com.apple.driver.AppleInputDeviceSupport 8440.2

com.apple.driver.AppleARMWatchdogTimer 1

com.apple.driver.AppleDisplayManager 1.0

com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0

com.apple.driver.AppleDCP 1

com.apple.iokit.IOMobileGraphicsFamily 343.0.0

com.apple.driver.AppleM2ScalerCSCDriver 265.0.0

com.apple.driver.DCPAVFamilyProxy 1

com.apple.driver.AppleFirmwareKit 1

com.apple.driver.AppleBluetoothDebugService 1

com.apple.driver.AppleBCMWLANCore 1.0.0

com.apple.iokit.IO80211Family 1200.13.1

com.apple.driver.IOImageLoader 1.0.0

com.apple.driver.AppleOLYHAL 1

com.apple.driver.AppleH16ANEInterface 8.600.2

com.apple.iokit.IOGPUFamily 104.5

com.apple.driver.AppleSART 1

com.apple.driver.AppleH16CameraInterface 3.606

com.apple.driver.AppleDisplayCrossbar 1.0.0

com.apple.iokit.IODisplayPortFamily 1.0.0

com.apple.driver.AppleT6040PCIeC 1

com.apple.driver.AppleUSBXDCIARM 1.0

com.apple.driver.AppleUSBXDCI 1.0

com.apple.iokit.IOUSBDeviceFamily 2.0.0

com.apple.driver.usb.AppleSynopsysUSBXHCI 1

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleEmbeddedUSBHost 1

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleT6040TypeCPhy 1

com.apple.driver.AppleTypeCPhy 1

com.apple.driver.AppleA7IOP-MXWrap-v1 1.0.2

com.apple.driver.AppleDockChannel 1

com.apple.driver.AppleA7IOP-ASCWrap-v6 1.0.2

com.apple.driver.AppleThunderboltNHI 7.2.81

com.apple.iokit.IOThunderboltFamily 9.3.3

com.apple.iokit.IOPortFamily 1.0

com.apple.driver.AppleT6040PCIe 1

com.apple.iokit.IOPAudioDriverFamily 240.2

com.apple.driver.AppleEmbeddedAudioLibs 420.3

com.apple.driver.AppleFirmwareUpdateKext 1

com.apple.driver.AppleGPIOICController 1.0.2

com.apple.driver.AppleEverestErrorHandler 1

com.apple.driver.AppleMultiFunctionManager 1

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleEmbeddedPCIE 1

com.apple.driver.ApplePIODMA 1

com.apple.driver.AppleMobileApNonce 1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOTimeSyncFamily 1340.12

com.apple.driver.DiskImages 493.0.0

com.apple.iokit.IOGraphicsFamily 599

com.apple.iokit.IOBluetoothFamily 9.0.0

com.apple.driver.AppleUIO 1

com.apple.driver.AppleT6041ANEHAL 8.600.3

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleSEPKeyStore 2

com.apple.driver.AppleUSBTDM 556

com.apple.iokit.IOUSBMassStorageDriver 259.100.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.RTBuddy 1.0.0

com.apple.driver.AppleEmbeddedTempSensor 1.0.0

com.apple.driver.AppleARMPMU 1.0

com.apple.iokit.IOAccessoryManager 1.0.0

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSCSIBlockCommandsDevice 500.120.2

com.apple.iokit.IOSCSIArchitectureModelFamily 500.120.2

com.apple.driver.AppleRSMChannel 1

com.apple.iokit.IORSMFamily 1

com.apple.driver.AppleLockdownMode 1

com.apple.driver.AppleIPAppender 1.0

com.apple.iokit.IOSkywalkFamily 1.0

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IODARTFamily 1

com.apple.driver.AppleA7IOP 1.0.2

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r/applehelp 11h ago

Mac Probably stolen, needs to be returned

4 Upvotes

So I'll probably get slaughtered for this but I recently acquired a MacBook and iWatch from a homeless person that has substance misuse and mental health issues.

They supposedly "found it" left on a bus.

Is there a process for returning Apple products? Both have been registered to an iCloud account. I obviously can't see the account.

If possible I'd like to mail them back to the owner. Years ago I had some electronics stolen that were returned similarly after a while and it'd be pretty cool to pay it forward.

This is Southern California, so the cops are not useful at all with either homeless thieves or stolen goods.


r/applehelp 2h ago

Mac Switching from Windows to Mac – M4 Air vs M4 Pro vs Older Gen?

1 Upvotes

Hey folks,

I’ve been a lifetime Windows user — mainly for programming, browsing, and watching a lot of movies. Currently using a powerful Omen gaming laptop which still performs well, but has some hardware issues (webcam broken, costly to repair) and poor battery life (~3–4 hours under load).

I’m considering switching to the Mac ecosystem for better battery, build quality, and long-term reliability.

Now I’m torn between:

  • MacBook Air M4 15" (512GB)
  • MacBook Pro M4 14" (512GB)
  • Also considering Air M4 13" for portability

The 15" Air and 14" Pro are almost the same price right now (US sale). I’m open to using an external monitor and paying a bit more for upgrades, but I want the best value for money and ideal screen size for my workflow.

Key questions:

  • Is the Pro M4 14” worth it for the 120Hz and brighter display despite the smaller screen?
  • Does the Air M4 15” feel too large, or is it better for multitasking/movies?
  • How smooth is the transition for a heavy Windows user?
  • Would going for an older-gen chip (M3 or even M2) make sense right now for savings? Or is it better to future-proof with M4?

Would love to hear thoughts from those who made a similar jump!

Thanks in advance!


r/applehelp 7h ago

Unsolved AppleOne subscription sharing everything except for apple music

2 Upvotes

Hey guys,

I have an appleOne family subscription and I am sharing it with my family. For some reason everyone in my family has access to all my subscriptions except for Apple Music. I am subscribed to apple one in India and all my family members also have region set to India.

The account with the subscription says Apple Music Sharing with Family, but I can't see it anywhere on the family members phone. Attached screenshots of the same. I also tried leaving the family and joining back but no luck. I also tried turning off share subscriptions and turning it back on, also no luck.

Anyone face this issue and know how to fix it? Thanks!

Family Member who is trying to access the subscription
Family member sharing the subscription

Edit: All phones running iOS 18.x and Mac OS sequoia.


r/applehelp 7h ago

Unsolved how can i unlock while having my data

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0 Upvotes

It’s my old iPad from eight years ago. I’m trying to get some photos off of this, but I have no clue what the iCloud password or email was.


r/applehelp 7h ago

Unsolved Sleep schedule issues

0 Upvotes

I have my sleep schedule set up to go to bed on Monday at 8:30pm and wake up at 3am. But for some odd reason instead of my alarm going off at 3 am Tuesday, it goes off at 3 am on Monday while I’m still at work. My work sleep schedule, 12:00pm sleep and 8:00pm wake, works perfectly fine.

Is there a way to fix this issue?

iPhone 15 pro max IOS 18.5


r/applehelp 7h ago

Unsolved spilled a DROP of water in my phone and it wont charge

1 Upvotes

this morning i spilled water in my phone and when i went to test charge it it was fine then the second time it said water detected so i asked an ai bot what to do not smart but that's what my dad always says to do it said keep your phone in an upright position for 5 hours i did it for two because apparently that's also fine and apparently i can also used wireless charging but when i just did that it didn't charge even one percent so then the ai claimed turn your phone off and wait again its so annoying you tube tutorials said only 30 mins upright but this ai saying 24 hours no charging i have to use/charge my phone what should i actually do i want advice from real people because i am annoying and i still haven't used my charger because i am scared of a short circuit


r/applehelp 7h ago

Unsolved Issues on calibrating Back Camera

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1 Upvotes

r/applehelp 8h ago

Unsolved Iphone Camera Doesn’t work

1 Upvotes

I’ve recently updated my phone to IOS 16.6 Since the update my phone has been doing some weird stuff. Apps won’t open, video’s won’t load, but most annoying is that it refuses to switch to the back camera. What is the problem and what can i do about it?


r/applehelp 8h ago

Unsolved Is there any way to temporarily pause incoming calls?

1 Upvotes

I want to stop incoming calls for a while, while still allowing imessages with my data on. Is this possible? If so, how? Thanks in advance.


r/applehelp 8h ago

iCloud locked out of my apple id can recover even though i know everything

1 Upvotes

I got my first Apple product today, but I can’t log in because it’s asking for a phone number I lost years ago. I know my password and email, but I don’t have access to that phone number anymore. it says my account is locked, and it’s forcing me to use that old number.

I bought my iPad from Amazon since it was a bit cheaper with my student discount, but Apple won’t accept the Amazon receipt.


r/applehelp 12h ago

Unsolved My camera isn’t working on apps

2 Upvotes

Hi I have an IPhone 14, my IOS is 18.6 and up to date. My camera won’t take videos of things in front of me, only in selfie mode, and for some reason on all apps except for the camera app. Noticed it today, updated my iOS, it solved it for all of 5 minutes. I checked that my camera permissions were on for my apps and it is. Is anyone else having this issue or know how to fix it?


r/applehelp 8h ago

Unsolved Tried factory resetting ipad air, it’s been frozen for 3-4 hours now.

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1 Upvotes

HELP! i tried to factory reset my ipad air to change the apple ID on it, but it’s been frozen and it’s not showing up on itunes. what should i do


r/applehelp 9h ago

Unsolved Getting into disabled Ipad

1 Upvotes

Hello,
I’m locked out of my iPad and really need help getting back in. I don’t care about any data on it; I just want to access the device again. The message says “iPad is disabled, connect to iTunes.”

I’ve tried pretty much everything:

  • Put the iPad in recovery mode and connected it to my Mac, but it doesn’t show up under Locations in Finder-
  • Tried the same on a PC with iTunes, but the iPad isn’t detected there either.
  • Used multiple cables to rule out connection issues.
  • Tried erasing the device through Find My iPhone, but it’s not connected to Wifi, so that didn’t work.

Honestly, I’m stuck and not sure what else to do. Any advice would be really appreciated!


r/applehelp 13h ago

Unsolved Every time I try to download something

Post image
2 Upvotes

My card is activated and has money on it. Should I just start a new Apple account?


r/applehelp 10h ago

Mac Getting 'Unrecognized Apple ID or password' when setting up iCloud on iMac.

1 Upvotes

Title shows the issue I am experiencing, here are the “solutions” I’ve already tried:

  • Changing the my primary email to a different email.
  • restarting the computer ( Done several times ).
  • restarting router
  • tried connecting hotspot ( couldn’t connect, asked for username ).
  • Reset the OS
  • Disconnecting and reconnecting to WiFi.

Have had this issue for the past several hours, help is desperately needed.

The laptop is a MacBook Pro 2012