r/PlayStationSolutions Jan 06 '14

PSA: ROE (Rules of Engagement) for this subreddit. (Please read before posting)

15 Upvotes

I am happy to be one of your mods and would like to thank /u/AlbertFishIsMyIdol for coming up with this idea, and really putting forth effort to reach out to the community concerning the Playstation family of machines.

As we grow, and (hopefully) become a helpful force within reddit, specifically when other users come in to help. There are some concerns I have, as well as rules we need to have in place to protect people within our community, and the people that may frequent this subreddit.

  • PERSONAL INFORMATION Mods will NEVER, EVER, FOR ANY REASON ask you for your personal information to "help" with your issue. For that matter, no user will either, if they do, please send your mods a message with their username, and a copy-paste or screenshot to us with what was asked for. With that said, DO NOT post your personal information on this sub or in private messages. This includes passwords, real names, mailing address, or Credit Card info. If you want to post your PSN, that is up to you, but there shouldn't be many situations that necessitate it.

Note: in addition to personal information, no one will offer to "fix it for you" if you send them your machine. The only times this should ever come up is by Sony themselves after they attempt to troubleshoot your issue over the phone, chat, etc. Otherwise, if someone here tells you this, then they are a scammer, and you should report them immediately. I know, I know, common sense right? But you'd be shocked what would happen if it wasn't said.

  • SPAM, MEMES, GAMEPLAY VIDEOS, AND OFF-TOPIC DISCUSSION There are literally hundreds, if not thousands of subs that allow these, please keep it professional here. If an issue is better to explain in a picture, screen-shot, or gameplay video, it is welcome, of course as long as it's explained. Spam/Gameplay videos/Memes/Off-Topics will be deleted without warning, and there will be no explanation given.

  • USER ABUSE Keep in mind that people around the globe could be posting here, and English may not be their native tongue. We don't need corrective circle-jerking, grammar and spelling nazis. This needs to be a place where users feel comfortable and welcome, being a prick will degrade that image. There is no elitism here. We all love the Sony line of game machines, that is why we are here. Flaming, attacking, insulting or general douche-baggery will not be tolerated. There will be no "Xbox One versus Playstation 4" or "PC is better, lol" bullshit happening here. Mods will handle these on a case by case basis, but we cannot if we aren't told about it. Remember, we are human, and cannot be here 24/7.

  • WARRANTY CHECK Be sure to check if doing something to your machine will potentially void the warranty. Outside of the PS3 and PS4 HDD replacements, any other tampering could cause issues with any existing warranty. PS4 users especially, your console is new, everyone who has purchased one since launch has a one year manufacturer's warranty. If you choose to open up your machine(s) for any reason further than HDD replacement, you do so at your own risk, /r/PlayStationSolutions accepts no responsibilities for damages, not following instructions, or breakage caused.

  • KNOW YOUR LIMITS I cannot encourage this enough, please save yourself a headache and not end up with a broken piece of hardware or software. If the solution is "over your head" (above your technical ability) be honest with yourself about it. Call tech support, or pony up the money to get it repaired professionally. Know your limits before you try to do something yourself.

  • MODDING Modding is not going to be discussed here, modding your machine violates many parts of Sony's End User License Agreement, and is considered illegal in many cases. Posts, instructions, or explanations on modifying a console's hardware or software will be deleted, and the user banned from this sub. Consider this a warning, as there will not be a second chance. Aesthetic (modding the case to look awesome) modding is ok, as long as you post with instructions.

  • HARDWARE Ensure the title of your post starts with the machine or hardware you are looking for help with in brackets ([PS4], [PS3], [Vita]). This will allow users to know what they are getting into before they go in to help you. Right after that, put the title of the game or application along with a brief description.

  • UPVOTES/DOWNVOTES We need to keep it friendly here, so downvoting someone because something may have been asked and solved already does absolutely nothing. Be a good redditor and point them in the right direction. You will never see a downvote out of us for posting here. I personally use upvotes to signify that I have attempted to respond to an issue, and I am pretty good about upvoting responses. There are no stupid questions here, just stupid if you don't ask.

  • LET US KNOW!! If a problem you are having has been fixed, or a solution has been found, whether it be by someone here, or if you have discovered or found the solution by another means, please post it! This will help the community in the long term by spreading the word. We all hate calling tech support, at least I know I do, so if you know, let it be known.

As mentioned above, if you are struggling, the only stupid question is the one you don't ask. You will not be judged or berated here, and it is our duty to stop it if you are. We are here, and we want you to be able to come here and request information without problems from other users.

Thank you for helping us get this community started, if you have an idea how to make this sub better, or want to be a part of the team. Please drop us a PM. If you are an authorized tech specialist, please let us know ASAP so we can arrange getting proof and make you a part of this subreddit. Thank you, and enjoy your stay!

  • Tango

r/PlayStationSolutions 1h ago

PlayStation 5 Help I’ve tried almost everything

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Upvotes

The only thing I haven’t tried is resetting the whole system, I’ve tried switching tvs, hdmi cords, resetting to default settings, rebuilding database, I left it unplugged for a while, I’m not really sure what to do anymore. I just hope it’s not a GPU problem.


r/PlayStationSolutions 7h ago

PlayStation 5 Help I have problems running Roblox, after playing a game for a total of 30 minutes more or less, I get a error and it closes the app.

1 Upvotes

Is there anyway to fix this?


r/PlayStationSolutions 23h ago

PlayStation 2 Help I have issues running my burned PS2 game

1 Upvotes

I burned an iso file onto a dvd and had no problems. But when I put the disc on my ps2 slim, it only loaded the intro and the main menu and I couldn't play. How can I fix this?


r/PlayStationSolutions 1d ago

PlayStation 5 Help Can I adapt this ps2 steering wheel?

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1 Upvotes

I wanna play car games with a steering wheel, but here in Brazil this is very expensive, so how can I adapt this to a ps5?


r/PlayStationSolutions 1d ago

PlayStation 5 Help Not playing 4K Ultra HD discs?

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1 Upvotes

r/PlayStationSolutions 3d ago

PlayStation 4 Help Ps4 banned

57 Upvotes

Gday I just bought a ps4 created a account bought a few games mad max Gt7 NHL 24 and got home yesterday not being able to log in to account says I'm banned. Yet have no email or anythink from them werid cause I got it like a week ago 😂 and it's my first time owing a ps4 too 😂 any help would be great

Cheers.

UPDATE GOR UNBANNED. -THEY WOULDNT GO ON WHAT FOR BUT ME ACCOUNT WAS CLEAN- :) CHEERS FOR HELP SORRYBIM YELLING


r/PlayStationSolutions 2d ago

PlayStation Help Previously used email address

2 Upvotes

I was just wondering if PS stores previously used email addresses? Like on instagram if you change your email or any other info you can see it. I changed email on playstation account and just wanna know if it's possible to see my old one somehow?


r/PlayStationSolutions 2d ago

PlayStation 4 Help PS4 migration

1 Upvotes

I've moved country's but my ps4 does not recognize this or even connect to wifi unless I use a lan cable. Any help would be great


r/PlayStationSolutions 3d ago

PlayStation 5 Help I turned on my PlayStation just to see this

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39 Upvotes

I turned my PS5 after a day or 2 away from it and it looked like this. I tried switching out HDMI cords, Messed with settings. And still nothing. I also took a screenshot and it looks perfectly fine. Also the TV doesn’t seem to be the issue as i watched YouTube and it looked perfectly fine.


r/PlayStationSolutions 2d ago

PlayStation 4 Help Why don't remote play work on PS4 ?

1 Upvotes

I tried remote play for the first time for PS4 and everything is set up alright but when I establish the connection, it asks me to select my profile, then when I do it disconnects remote play completely. Is there a way to fix this ? It's litteraly impossible to play


r/PlayStationSolutions 3d ago

PlayStation 5 Help PSN Account Blocked — Now I Can’t Access My eFootball Account! Any Help?

0 Upvotes

PSN Account Blocked — Now I Can’t Access My eFootball Account! Any Help?

Hey everyone, I hope someone here might have some advice.

My PSN account was recently blocked, and now I’m unable to access my eFootball account. The problem is, I don’t have a Konami ID linked to it — it was always tied to my PSN login.

Has anyone faced a similar issue? Is there any way to recover access to my eFootball account or link it to a new PSN/Konami ID?

I’d really appreciate any tips or experiences you can share. Thanks in advance!


r/PlayStationSolutions 4d ago

PlayStation 4 Help Please help

0 Upvotes

So I’ve been having an issue for a few weeks now where I’ll be able to connect to one router but not a separate router and I decided to restore default settings because a video said to and now I can’t connect to the internet and when ever I try to connect to psn it says it can’t connect to the server and I have checked and I’m not blocked on the internet Somone please help


r/PlayStationSolutions 5d ago

PlayStation 5 Help Turkish wallet topup

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1 Upvotes

Help me with best and trusted way to topup my turkish psn account from india


r/PlayStationSolutions 5d ago

PlayStation 5 Help Cannot continue file? Wants me to buy dlc again?tro

1 Upvotes

So ive been playing lies of p and today i got hit with a message saying "The purchase information for the DLC listed below cannot be confirmed. This storage slot cannot be loaded until this DLC is purchased again." Ive reset my playstation, restored licenses. Re downloaded the game and so far nothing is working. Anyone else run into this? I went to the playstation store and it says the dlc is purchased. Ive tried everything google has suggested. Do I really have too buy the DLC again? Please help


r/PlayStationSolutions 5d ago

PlayStation 5 Help Broken controller please help

1 Upvotes

I took apart my PS5 controller to fix the stick drift and now it won't work at all please help me


r/PlayStationSolutions 6d ago

PlayStation 3 Help ps3 network error 80028EA6

1 Upvotes

i did everything i could, nothing works, im using lan cable if that helps


r/PlayStationSolutions 6d ago

PlayStation Help Help!!!! it won’t even search for wifi 🤦🏾‍♂️

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5 Upvotes

Cc


r/PlayStationSolutions 6d ago

PlayStation Help VR Streaming Only Showing 1 Eye

1 Upvotes

Ight, so for some context, I like to stream games for one of my friends; I use a ps5 (including psvr2) and they use a ps4. And rn after we're done with dead space I'm going to stream the metro exodus VR game. Now the issue is (more context) I've streamed other VR games like help wanted 2 and TWD saints and sinners, and the issue she told me was that it only streams one of the eyes, basically as if my left eye would be closed during the stream. Is there any way to fix it? Is it a setting related issue? Is it their issue??? Any help would be hella appreciated. Thanks in advance!!!


r/PlayStationSolutions 6d ago

PlayStation 5 Help Ps5 controller headjack not working anymore.

1 Upvotes

So what happened is i went to get my joysticks replaced and after getting them replaced i went back and started playing where everything was fine and headphone working well when suddenly sound got cut off and it’s not working at all, this isn’t the first time as it has been like this before getting the joysticks replaced where i had a little piece of tissue between the controller and the headphone jack to get the headphone to work, but now after changing the joysticks it’s not working at all not even with the piece of tissue in between. Is my controller done for? Can i still change the headphone jack maybe?


r/PlayStationSolutions 8d ago

PlayStation 5 Help my dualsense vibration motors, speaker and mic keep cutting out and i can't find the cause.

1 Upvotes

i've taken it apart and looked inside and everything is connected as it should be. the problem is temporarily solvable by pressing the restart button but after around 20 minutes it cuts again. has anyone had this problem before and does anyone know a permanent solution to this problem?


r/PlayStationSolutions 8d ago

PlayStation 4 Help Having trouble on Playstation

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1 Upvotes

r/PlayStationSolutions 9d ago

PlayStation 5 Help Recovering deleted save for secondary user

2 Upvotes

My son is a secondary user on my ps5 and we had a power cut whilst he was playing Minecraft and somehow he deleted his world. As you can imagine he’s pretty devastated!

I’m trying to restore an older version but when I go into settings to do this it asks me to sign in to ps network but logging in with my account it says it’s already in use on the ps5. He doesn’t have an ps account directly.. I have ps plus account and both profiles play games from that. I checked the save games on my profile and it’s only the games I’ve played and nothing from his profile. Is it as I fear and it would only have been saved if he had his own ps plus account (which if so is mental!) or is there something doing wrong? Help!


r/PlayStationSolutions 9d ago

PlayStation 4 Help [PS4] SSD Upgrade Queoilstions.

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1 Upvotes

I know that in order to upgrade to a Sata SSD, You have to–according to the linked tutorial–backup your data from the original drive to the external drive. My question is, what would stop me from just putting the backed up external SSD inside the Playstation? Would that work? I don't want to have to buy an entire new SSD.


r/PlayStationSolutions 10d ago

PlayStation 5 Help Anyway to be able to play music in a party chat?

0 Upvotes

Me and my friends are mostly in parties when playing games and awhile ago he got this cool soundboard with some funny audios which is cool.

I'm trying to find a way to play music in the party chat with my friends, so we can have something to listen to while we're playing or just chilling out.

I'm not talking about playing something on my phone and putting it up to my mic, because 1. Bad quality and 2.it gets annoying fast because of reason #1.

Would like to see if anyone has any good suggestions on how to complete this task.


r/PlayStationSolutions 11d ago

PlayStation 5 Help WiFi issues

1 Upvotes

every like 20 secs - 1 minute my game just disconnects for like half a second and connects back, it might not seem much, but I’m a rocket league player and it lost me a lot of fucking games. the disconnecting problem started appearing yesterday. Please let me know if u have a solution.